Jobs at Workhuman

Own day-to-day product management for Conversations and Moodtracker, setting priorities, defining requirements, and making product decisions. Use customer research, data, and AI tools to guide discovery and delivery. Partner with Design and Engineering, manage acceptance criteria, improve workflows and reporting, and support customer readiness, adoption, measurement, and post-release learning while addressing enterprise needs such as accessibility, privacy, permissions, configuration, and data quality.

Build the go-to-market foundation for a new global Retail Media organization. Identify, prospect, and close brand and agency partners; develop commercial and sales strategies; build client relationships; collaborate with eCommerce, Operations, Marketing, Product, and Supplier teams; track sales KPIs; and help scale sales processes and media offerings.

Generate and qualify inbound and outbound leads through cold calling, prospect research, email follow-up, and marketing programs. Build territory plans, engage C-suite prospects, nurture leads, maintain accurate Salesforce records, and schedule qualified meetings for field sales partners. Meet monthly and quarterly quotas while collaborating with sales and marketing teams and developing expertise in company products, messaging, industries, and competitors.

Own Workhuman’s enterprise AI capability roadmap, standards, reusable GPTs, agents, connectors, knowledge patterns, and AI services. Guide business and domain teams in selecting effective AI patterns, partner with architecture, engineering, security, and data teams, and establish playbooks, evaluation, observability, support, and governance models. Lead prototypes toward production and drive adoption through training, enablement, and communities of practice.

Own data modeling, analysis, reporting, dashboards, and analytical solution delivery for Finance and Operations. Build scalable datasets and reusable data models, automate reporting and reconciliation, improve KPIs, validate data quality, optimize queries, and translate business needs into actionable insights. Collaborate with technical and non-technical stakeholders while using modern cloud, development, and AI-assisted tools to improve analytical workflows and productivity.

Manage complex enterprise sales cycles and corporate accounts, presenting Workhuman’s SaaS offerings to C-level executives. Build strategic account plans, develop territories, create new business opportunities, coordinate cross-functional teams, conduct product demonstrations, and exceed revenue targets through strong customer relationship management. The role requires experience selling to large organizations, managing six-figure deals, and consistently achieving sales recognition.

Enterprise Sales Executive responsible for selling complex SaaS solutions to large organizations, managing full enterprise sales cycles, presenting to executive stakeholders, building strategic account plans, developing territories, creating new business opportunities, and exceeding revenue targets. The role requires experience with six-figure deals, enterprise customers, executive presentations, cross-functional collaboration, and strategic relationship management.

Provide multilingual customer support by phone and email in English, Spanish, and Portuguese. Own, document, troubleshoot, and resolve customer issues ranging from password requests to complex supply chain problems. Maintain a positive customer experience, build relationships across cultures, update customer records accurately, follow automated workflows, and identify process improvements.

Sell complex SaaS solutions to large enterprise organizations, managing complete sales cycles and presenting to C-level executives. Build trusted stakeholder relationships, develop territories, create new business opportunities, execute account plans, deliver product demonstrations, and collaborate cross-functionally to maximize revenue. Candidates should have at least five years of sales-target success, experience with six-figure deals, enterprise sales expertise, and a record of recognized performance.