Jobs at Workhuman

Design, modernise, and support global enterprise network infrastructure across on-prem, cloud, and SaaS environments. Lead network architecture, security, SD-WAN/SASE, Azure connectivity, Meraki and Fortinet administration, automation with Terraform/Python/PowerShell, troubleshooting, and cross-team collaboration to improve resiliency, performance, and operational efficiency.

Develop and maintain backend services for an ECommerce platform, collaborate with teams, and ensure the reliability of solutions.

The Principal Data Analyst will manage pricing and profitability strategy for Workhuman's E-commerce store, leveraging data analysis and cross-functional collaboration to drive decision-making and implement improvements in pricing strategies.

The Mid-Market BDR proactively generates qualified pipeline through multi-channel prospecting, qualifies inbound leads, partners with Account Executives to target accounts, maintains CRM records in Salesforce and sales engagement platforms, and provides market intelligence to drive Mid-Market revenue growth.

Provide first- and second-line deskside and remote IT support for global employees. Build, configure, deploy, and maintain Windows and macOS endpoints; troubleshoot hardware, software, networking, and peripherals; support onboarding/offboarding, AV and Zoom Room tech, manage hardware inventory, and create technical documentation while following ITIL processes.

Mid-Market BDR responsible for generating qualified pipeline via outbound prospecting and inbound lead conversion. Qualify opportunities, research target accounts and decision-makers, partner with Account Executives on account-based outreach, maintain CRM records in Salesforce and sales engagement platforms, share market intelligence, and meet defined meeting and pipeline targets while working hybrid from Framingham, MA.

The Principal Data Analyst will manage paid media analytics and operations, ensuring data quality, compliance, and actionable insights while collaborating with media buyers to improve performance and ROI.

The Senior Speakers Bureau Specialist coordinates logistics for speaker engagements, drafts materials, manages calendars, and supports event operations, ensuring smooth delivery and preparation for events.

The Enterprise Sales Executive will manage complex sales cycles for enterprise accounts, build relationships with C-level executives, and execute account plans to maximize revenue.

Lead pricing analysis and execution for Workhuman's E-commerce store, developing pricing strategies, conducting tests, and monitoring performance to drive business impact.

Provide multilingual customer support (French, English, plus Spanish or Portuguese) by phone and email. Own, document, and resolve issues from password requests to supply chain problems, improve processes, update customer records, and deliver a positive customer experience within a hybrid, shift-based schedule.

Provide multilingual (English, Spanish, Portuguese) customer support by phone and email, resolve password and supply-chain issues, document and own cases, drive positive customer experiences, and suggest process improvements while using internal systems to update records and workflows.

Provide first-line multilingual customer support (English, French, plus another European language) via phone and email. Own and document cases, resolve issues including password requests and supply chain malfunctions, improve processes, and ensure positive customer experiences while following workflows.

The Content Strategy & Insights Manager oversees content creation, manages the blog, sets editorial direction, and utilizes data to drive content strategy and performance improvements.

As Account Executive for Retail Media, you will develop sales strategies, generate new business, manage client relationships, and collaborate across teams to drive media offerings and growth.

The Principal Data Analyst will oversee in-house paid media analytics and operations, ensuring data accuracy and driving business performance with comprehensive B2B marketing insights.