Senior Mac Systems Engineer

Posted 2 Hours Ago
Be an Early Applicant
Framingham, MA, USA
Hybrid
113K-135K Annually
Senior level
Cloud • HR Tech • Information Technology • Software
Without our humans, it's just work. We. Are. Workhuman.
The Role
Lead and own the enterprise Apple endpoint platform (JAMF Pro, ABM, ADE). Design secure macOS/iPadOS deployments, automate workflows and packaging, integrate identity (Microsoft Entra/Platform SSO), improve endpoint security, troubleshoot advanced issues, and partner with Security, Infrastructure, and Service Desk to modernize Mac endpoint management globally.
Summary Generated by Built In
Job Description:

The Opportunity 
 

We're looking for a Senior Mac Systems Engineer to lead the design, management, security, and evolution of Workhuman's enterprise Apple environment. 

As part of our Infrastructure team, you'll own our Apple endpoint platform, with responsibility for JAMF Pro, Apple Business Manager, macOS security, identity integration, automation, and modern deployment practices. You'll work closely with Infrastructure, Information Security, Workplace Technology, and Endpoint Engineering to deliver a secure, scalable, and seamless Apple experience for employees globally. 

This is an exciting opportunity to shape the future of our Apple platform, drive automation, and lead key initiatives including zero-touch deployment, Platform SSO, and endpoint security. 

What we can offer you 

  • Ownership of our enterprise Apple endpoint platform.  

  • Opportunity to lead the evolution of our JAMF Pro environment and modern Mac deployment strategy.  

  • Drive automation using scripting, JAMF APIs, and Infrastructure as Code.  

  • Work closely with Infrastructure, Security, and Workplace Technology on strategic initiatives.  

  • Lead projects focused on security, identity integration, and endpoint modernisation.  

  • A collaborative engineering culture that values innovation and continuous improvement.  
     

Responsibilities 

  • Own and administer our JAMF Pro environment, including JAMF Connect, JAMF Protect, and Apple endpoint management.  

  • Design and support secure macOS and iPadOS deployment, lifecycle management, software delivery, and patching.  

  • Implement and maintain Apple Business Manager, Automated Device Enrollment, Platform SSO, and Microsoft Entra integration.  

  • Develop JAMF policies, configuration profiles, Smart Groups, automation, and software packaging.  

  • Improve endpoint security through FileVault, CIS compliance, Microsoft Defender for Mac, and JAMF Protect.  

  • Build automation using Shell scripting, JAMF APIs, Installomator, Workbrew, Terraform, or similar tools.  

  • Provide technical leadership and advanced troubleshooting across the Apple platform.  

  • Partner with Security, Infrastructure, Endpoint Engineering, and Service Desk teams to improve the Apple user experience.  

  • Create technical documentation, standards, and deployment procedures
     
     

What you'll bring 

  • 5+ years' experience managing enterprise Apple environments.  

  • Deep hands-on experience administering JAMF Pro in production.  

  • Experience with JAMF Connect, JAMF Protect, and modern Apple endpoint management.  

  • Strong knowledge of macOS, Apple Business Manager, Automated Device Enrollment, and device lifecycle management.  

  • Experience integrating Apple devices with Microsoft Entra, Intune Device Compliance, and Platform SSO.  

  • Strong scripting and automation experience using Shell, JAMF APIs, or similar tools.  

  • Experience implementing enterprise macOS security and compliance.  

  • Excellent troubleshooting, communication, and stakeholder management skills.  

  • JAMF 200/300 certifications are highly desirable.  
     

Highly desirable 

  • Terraform or Infrastructure as Code.  

  • Installomator or Workbrew 

  • Apple Enterprise Support.  

  • Papercut or FortiClient for Mac.  

  • Enterprise iPad management.  

  • Active involvement in the MacAdmins community.  

Technology Stack 

JAMF Pro, JAMF Connect, JAMF Protect, Apple Business Manager, Microsoft Entra, Microsoft Intune, Platform SSO, Automated Device Enrollment, Shell Scripting, JAMF APIs, Installomator, Workbrew, Terraform, FileVault, Microsoft Defender for Mac, CIS Compliance, macOS, iPadOS. 
 

The base salary range for this position is $113,000 to $135,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role.

This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.

Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don't hesitate to reach out to us at g[email protected]for assistance. We are committed to ensuring equal access to opportunities for all individuals.


The Company:

At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  

Did you know we have an award-winning culture across EMEA and North America:

  • We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.

  • In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.

  •  We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.

  • There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

  • Our core values are Respect, Determination, Innovation and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Skills Required

  • 5+ years experience managing enterprise Apple environments.
  • Deep hands-on experience administering JAMF Pro in production.
  • Experience with JAMF Connect and JAMF Protect.
  • Strong knowledge of macOS, iPadOS, Apple Business Manager, Automated Device Enrollment, and device lifecycle management.
  • Experience integrating Apple devices with Microsoft Entra, Microsoft Intune Device Compliance, and Platform SSO.
  • Strong scripting and automation experience using Shell and JAMF APIs.
  • Experience implementing enterprise macOS security and compliance (FileVault, CIS compliance, Microsoft Defender for Mac, JAMF Protect).
  • Excellent troubleshooting, communication, and stakeholder management skills.
  • JAMF 200/300 certifications.
  • Terraform or Infrastructure as Code experience.
  • Installomator or Workbrew experience.
  • Apple Enterprise Support experience.
  • Experience with Papercut or FortiClient for Mac.
  • Enterprise iPad management experience.
  • Active involvement in the MacAdmins community.

What the Team is Saying

Adam
Sam
Zoey (Gongyu) Yang
Graham Henderson
Daniyal Ahmed
Alyssa
Rekha Kannan
Hareesh Singaraju
Jennifer LeFort
Alyssa Johnson
Amanda Beaudette
Alex Yap-Dubois
Kevin Fischer
Adam Basilio
Zoey (Gongyu) Yang
Daniyal Ahmed
David Burke
Lauren van Duyn
Kevin Fischer
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The Company
HQ: Framingham, MA
950 Employees
Year Founded: 1999

What We Do

Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution. Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million moments of human connection.  Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.

Why Work With Us

We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude, celebration, and human connection for leading global brands – and that starts with our own. Here, you can bring your true, authentic self to work. Every day.

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Workhuman Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our humans do their best work in different ways, whether it’s in the office full time, on a hybrid model, or fully remote; aligned to the preferred ways of working of their specific departments or teams.

Typical time on-site: 3 days a week
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HQFramingham, MA
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Dublin, Dublin
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