Data Analyst, Manhattan

The Center for Family Representation Inc. (CFR) is an award-winning, innovative law and policy organization that serves primarily Black and Brown families and youth in Queens, Manhattan, the Bronx, and Staten Island with an interdisciplinary legal defense model that serves more than 3200 clients every year. CFR was originally founded in 2002 to dramatically change the trajectory of indigent parents being prosecuted by the City’s Administration for Children’s Services (ACS). Our goal is to defend and protect our clients’ rights, reduce the harm of family separation and prevent or minimize the time any child spends in the foster system.

As an agency committed to securing justice for families, we built the Youth Defense practice (YDP) to defend youth at risk of family separation through incarceration. YDP uses the same interdisciplinary model to represent youth being prosecuted in Queens, Manhattan, and the Bronx during Probation Adjustment and in Delinquency proceedings in Family Court. CFR’s Home for Good program provides legal and social work services to clients in immigration, civil legal services and criminal defense matters, to afford clients an efficient and well-coordinated one-stop solution to a range of issues that threaten family stability. 

Recognized as experts in our fields, we annually train over 1500 practitioners in the city, state and around the country on strategies to promote family preservation and interdisciplinary representation, and we provide community based “Know Your Rights” presentations to parents, youth and service providers. We advocate at the city, state and national level for policies that reduce the harm of family separation, and promote parent engagement and justice for youth and families.

Current opening: 

The Data Analyst, in partnership with the Manager of Accounting and Reporting and CFO, is responsible for data maintenance and oversight to uphold the integrity of data collection and reporting across the agency.  Key responsibilities include quality control of the organization’s case management data, preparation of contract reporting, preparation and development of internal reports, and analysis of case trends.   We seek a detailed-oriented candidate with good judgment, strong communication skills, and experience with data management systems, program reporting, contract compliance, and performance monitoring/benchmarking. Finally, we seek someone with demonstrated initiative and capacity to complete self-directed tasks and the skills to work with and support diverse teams.  This position reports directly to the Manager of Accounting and Reporting. 

Responsibilities would include but are not limited to: 

• Maintain Alignment with CFR’s Core Values
  • While this position does not serve clients directly, alignment with CFR’s core values is essential for success in the role.  This position is tasked with telling client stories with data and utilizing best practices to serve CFR staff who strive to achieve good outcomes for clients. 
• Quality Control
  • Analyze CFR’s client management system (CMS) data to identify erroneous or missing entries. 
  • Liaise with program teams to ensure correct and complete data entry for purposes of data validation
• Data Management
  • Maintain menu options within CFR’s CMS and tangential resources
  • Analyze and reconcile CFR’s CMS data for purposes of profiling current and past client cases for reporting purposes 
  • Management of tabular data utilizing tools such as SQL
  • Provide administrative support to staff regarding CFR’s CMS menus and records
  • Support transition to cloud-based client management system and ongoing system improvements and processes 
• Reporting
  • Creation of dashboards and other analysis of aggregated data utilizing tools such as PowerBI
  • Prepare government contract reports
  • Provide reporting and analysis of client and case outcomes and workload data for internal and external audiences, e.g. for use in budgeting, forecasts and for development strategies 
  • Improve the organization’s capacity to tell client stories with data in support of CFR’s communications, development, and policy functions 
  • Work on special projects as needed

• A Bachelor’s Degree in Data Analytics or equivalent;
• A minimum of 3 years of relevant work experience;
• Demonstrate Commitment to CFR’s mission and core values;
• Experience with computerized case management systems (such as PDCMS, LegalServer)—data entry, running of error reports, and compliance monitoring; 
• Experience utilizing tools such as PowerBI, SQL, and Adobe;
• Demonstrated Excel expertise including preparation of pivot tables;
• An affinity for and/or interest in learning about proceedings in Family Court, Criminal Court, Immigration proceedings, and other Civil venues;
• A strong attention to detail and the ability to work independently and under tight timeframes;
• An ability to work collaboratively within a high paced multidisciplinary environment with staff who have many competing priorities;
• Strong interpersonal communication skills, demonstrated sensitivity to DEIB issues, teamwork skills and an aptitude for problem solving. 

Location:  CFR is a primarily in-person workforce. This role serves the agency as a whole and is not based in any one office. CFR has a generous telecommuting policy that allows staff the flexibility to work remotely when there are no in-person client or organizational obligations. The Data Analyst should expect to be in person on an as needed basis. 

Interested Candidates should submit applications via Paycom.  Candidates should expect a selection process that may include, but is not limited to, an interview. Salary range: $74,500-$85,500.