Data Analyst (Latin America Contractor)

About Hearth

Hearth is a Fintech company helping home improvement contractors grow and manage their business. Our SaaS platform provides over 14,000 contractors the financial tools they need to close more business, including financing solutions, invoicing, payment collections, insurance products, all in one, modern system designed specifically for the home improvement industry.

Backed by 8VC, Founders Fund, and other prominent leaders in Silicon Valley, Hearth has raised over $50M and is one of the fastest growing companies in the home improvement space.

The Mission

To us, the home improvement contractor is a true embodiment of the American Dream – skilled craftspeople who choose to start their own business to build a better life for their families and their communities. 

While home improvement professionals power a $500 billion per year industry and protect the homes of millions of Americans, they are typically overlooked by Wall Street and Silicon Valley, and are one of the most underserved, undercapitalized, and written-off segments of entrepreneurs.

We built Hearth to tip the odds of success in their favor. Hearth is a seamless digital toolkit that helps home improvement pros win more projects, grow their sales, and save time running their business. In the last six years, we’ve built an industry-leading technology platform (Financing, Payments, Quotes, Contracts, and Banking), work with over 15,000 contractors, and have funded over $500 million in additional projects for home improvement pros. And, we are just getting started.

The Opportunity

Hearth is at an exciting point of growth, and we are looking for the right Data Analyst to help us accelerate. We are expanding Hearth’s product development organization and are looking to fill an important and impactful role - Data Analyst - to help lead and co-create the future of the technology.

You will work closely with senior leadership, including the CEO, as well as across our diverse teams to build impactful technology that measurably helps small business owners and homeowners across the country. 

This role is ideal for someone who is seeking a career-defining opportunity at this point in their growth to prove their skills/thinking, pull the best out of themselves, and drive business impact for a company that’s primed for significant growth. You will own the entire product lifecycle from strategy to execution and make decisions that directly inflect the curve for customer success and business growth.

The right fit is someone who is scrappy with early-stage experience, deeply customer-centric, and is skilled at leading an iterative, data-driven product process in a fast-paced environment.  In this pivotal role, your ideas will be valued, your skills will be tested, and your contributions will directly enhance the lives of small businesses and homeowners across America.

What You’ll Do:

• Use data to understand users, their product usage, and help translate insights into recommendations for product, marketing, and business strategies.
• Collaborate with product managers, engineers, and marketers to transform data insights into actionable decisions.
• Assist in tracking and monitoring key performance indicators (KPIs) related to business health, product performance, and customer experience.
• Build reports, visualizations, and dashboards to make insights easily accessible to stakeholders.
• Support the team in running experiments (e.g., A/B tests), analyzing results, and communicating findings to drive data-driven decision-making.
• Contribute to building and optimizing processes that use data insights to answer business questions.
• Help improve product team decisions by leveraging data analytics to enhance the customer experience.

Who You Are:

• 5+ years of experience in a data-focused role (as an analyst, data engineer or similar) 
• Proficiency in SQL for data querying; some exposure to Python or R is a plus.
• Solid analytical foundation;  you have a good understanding of product and business metrics, and knowledge of statistical methods
• Familiarity with BI tools such as Tableau, Mode, Looker, or similar platforms.
• Strong attention to detail; your analyses are always high quality, accurate, and easy to understand
• You have a scrappy ‘get things done’ mentality, and the ability to work in a self-guided manner
• Strong communicator; you can crisply communicate actionable data-driven insights to all audiences
• Exposure to experimentation (A/B testing) is beneficial but not required.
• Experience in SMB SaaS environments is advantageous but not required.

Our Core Values

• Truth. We value honesty and data. We seek to understand what is reality, so we can effectively respond to it.
• Slope. Rate of change over time. We hire and reward based on a team member’s potential, capacity, and growth-mindset, rather than a fancy resume. 
• Mutual Benefit. The best outcomes happen when everyone wins - customers, team members, and the company. We seek to understand each other’s aspirations and create alignment to get there. 
• Competitive Greatness. We desire an opportunity and environment from which to pull the greatest versions of ourselves out into the world, rather than just a “job”.

More About Us

Hearth embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. We consider employment for qualified applicants with arrest and conviction records.