Data Analyst (Latin America Contractor)

About Hearth

Hearth is the AI growth system for local home improvement small businesses. We build revenue-critical software for home improvement contractors — the roofers, HVAC techs, and builders who keep America running.

Our platform helps real business owners win more jobs, protect profit margins, and manage homeowner relationships professionally so they can build generational companies for their families and communities.

We are now building the next layer: a personal AI employee for every small business in the trades focused on autonomously generating sales for America’s home improvement pros. An assistant who answers every call 24/7, qualifies leads, books appointments, follows up on quotes and estimates, and helps small business owners go from missing half of their business to capturing all of it.

With 15,000+ paying customers, default profitability, and backing from some of the world’s best investors (Founder’s Fund, 8VC, Human Capital, etc.), Hearth is focused on bringing AI to the trades.

Hearth is at an exciting point of growth, and we are looking for the right Data Analyst to help us accelerate. We are expanding Hearth’s product development organization and are looking to fill an important and impactful role - Data Analyst - to help lead and co-create the future of the technology.

You will work closely with senior leadership, including the CEO, as well as across our diverse teams to build impactful technology that measurably helps small business owners and homeowners across the country. 

This role is ideal for someone who is seeking a career-defining opportunity at this point in their growth to prove their skills/thinking, pull the best out of themselves, and drive business impact for a company that’s primed for significant growth. You will own the entire product lifecycle from strategy to execution and make decisions that directly inflect the curve for customer success and business growth.

The right fit is someone who is scrappy with early-stage experience, deeply customer-centric, and is skilled at leading an iterative, data-driven product process in a fast-paced environment.  In this pivotal role, your ideas will be valued, your skills will be tested, and your contributions will directly enhance the lives of small businesses and homeowners across America.

• Use data to understand users, their product usage, and help translate insights into recommendations for product, marketing, and business strategies.
• Collaborate with product managers, engineers, and marketers to transform data insights into actionable decisions.
• Assist in tracking and monitoring key performance indicators (KPIs) related to business health, product performance, and customer experience.
• Build reports, visualizations, and dashboards to make insights easily accessible to stakeholders.
• Support the team in running experiments (e.g., A/B tests), analyzing results, and communicating findings to drive data-driven decision-making.
• Contribute to building and optimizing processes that use data insights to answer business questions.
• Help improve product team decisions by leveraging data analytics to enhance the customer experience.

• 5+ years of experience in a data-focused role (as an analyst, data engineer or similar) 
• Proficiency in SQL for data querying; some exposure to Python or R is a plus.
• Solid analytical foundation;  you have a good understanding of product and business metrics, and knowledge of statistical methods
• Familiarity with BI tools such as Tableau, Mode, Looker, or similar platforms.
• Strong attention to detail; your analyses are always high quality, accurate, and easy to understand
• You have a scrappy ‘get things done’ mentality, and the ability to work in a self-guided manner
• Strong communicator; you can crisply communicate actionable data-driven insights to all audiences
• Exposure to experimentation (A/B testing) is beneficial but not required.
• Experience in SMB SaaS environments is advantageous but not required.

• Truth. We value honesty and data. We seek to understand what is reality, so we can effectively respond to it.
• Slope. Rate of change over time. We hire and reward based on a team member’s potential, capacity, and growth-mindset, rather than a fancy resume. 
• Mutual Benefit. The best outcomes happen when everyone wins - customers, team members, and the company. We seek to understand each other’s aspirations and create alignment to get there. 
• Competitive Greatness. We desire an opportunity and environment from which to pull the greatest versions of ourselves out into the world, rather than just a “job”.

Location

This a remote role based in Latin America

Benefits

• Mission-driven, values-based culture.
• Competitive pay.
• PTO
• Unmatched opportunities to learn and develop; front-row seat at a fast-growing tech startup

More About Us

Hearth embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. We consider employment for qualified applicants with arrest and conviction records.