It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.
Key Responsibilities:
Implement and operate cyber security solutions with a primary focus on SIEM/SOC and secondary on PAM/Endpoint/EDR products
Install and configure cyber security stacks from IBM Security, Elastic, Trend Micro, and Delinea
Generate quality project documentation (requirement, design, implementation, configuration, use cases/playbooks, and operations)
Deliver solution demos and proofs of concept to customers
Engage in consultative discussions to articulate how solutions address business needs
Provide presales and architectural support, including scope of work, effort estimates, and Statements of Work
Perform remote and onsite troubleshooting of security solutions
Conduct knowledge transfer and handover sessions to operations teams
Develop scripts using Windows PowerShell, APIs, and command lines for security solution integration (nice-to-have skill)
Ability to develop code in at least one programming language (Java, C#, Python, etc.) (nice-to-have skill)
Lead client meetings to discover business processes, advise on technologies and gather requirements
Translate business processes and use cases into technical requirements, designs, and data mappings
Collaborate with vendor engineering and technical support teams to resolve issues
Provide security solution support under consulting managed support programs (Optimization & Support Services)
Offer guidance on security infrastructure, customization requirements, and system integrations
Requirements:
Degree in Computer Science, IT, Information Security, or related field (preferred)
5+ years of experience in Cyber Security solutions
3+ years of implementation and consulting experience in SIEM/SOC domain
2+ years of implementation and consulting experience in Endpoint/EDR domain
Experience with enterprise-level PAM, EDR and SIEM platforms
Strong knowledge of SIEM/SOC and Endpoint/EDR domains (must-have)
Prior experience with Cyber Security vendor solutions (advantageous)
Understanding of project management, technical skills, and strong presentation abilities
Security certifications such as CISSP, CISA, CCSP, CISM, CEH, CCSK (preferred)
Knowledge of Cyber Security standards and compliance (ISO 9000, NIST, MITRE ATT&CK, GDPR)
Microsoft and Linux platform administration experience
Technical experience in Microsoft/Linux hardening
Ability to quickly learn new cybersecurity technologies
Strong problem-solving skills and ability to handle challenging project situations
Experience in delivering projects under tight deadlines
Excellent communication, presentation, and interpersonal skills
Ability to work independently with minimal supervision
70% project delivery, 30% presales support
Skills Required
- Degree in Computer Science, IT, Information Security, or a related field
- 5+ years of experience with cybersecurity solutions
- 3+ years of implementation and consulting experience in SIEM/SOC
- 2+ years of implementation and consulting experience in Endpoint/EDR
- Experience with enterprise-level PAM, EDR, and SIEM platforms
- Strong knowledge of SIEM/SOC and Endpoint/EDR domains
- Prior experience with cybersecurity vendor solutions
- Understanding of project management, technical skills, and strong presentation abilities
- Security certification such as CISSP, CISA, CCSP, CISM, CEH, or CCSK
- Knowledge of cybersecurity standards and compliance, including ISO 9000, NIST, MITRE ATT&CK, and GDPR
- Microsoft and Linux platform administration experience
- Technical experience in Microsoft/Linux hardening
- Ability to quickly learn new cybersecurity technologies
- Strong problem-solving skills and ability to handle challenging project situations
- Experience delivering projects under tight deadlines
- Excellent communication, presentation, and interpersonal skills
- Ability to work independently with minimal supervision
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
