Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
Job Description: CyberArk, PAM EngineerLocation: HyderabadRequired Qualifications· Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field, or equivalent relevant experience.· At least 7 years of experience in cybersecurity, IAM, or infrastructure security, including substantial hands-on experience supporting enterprise PAM solutions.· Demonstrated hands-on experience with CyberArk PAM implementation, administration, integration, troubleshooting, and production support.· Experience working in enterprise environments with formal incident, request, problem, change, release, and access-governance processes.
Must-Have Technical Skills· Hands-on expertise with CyberArk EPV, Digital Vault, PVWA, CPM, PSM, PSMP, and EPM.· CyberArk privileged account onboarding, Safe and platform configuration, access controls, password rotation, reconciliation, verification, account dependencies, and service-account management.· CyberArk PSM connection components, session isolation, recording, monitoring, command control, connector troubleshooting, and privileged-session issue resolution.· CyberArk EPM policy creation and tuning, endpoint least privilege, removal of local administrator rights, application control, privilege elevation, agent administration, and event analysis.· Strong knowledge of Active Directory, LDAP, Windows Server, Unix/Linux, networking fundamentals, databases, service accounts, and authentication protocols.· Knowledge of IAM/PAM concepts, including privileged identity lifecycle, RBAC, least privilege, separation of duties, access certification, MFA, SSO, and Zero Trust principles.· Experience integrating CyberArk with SAML/MFA, SIEM, ITSM, directory services, monitoring tools, and enterprise applications.· Scripting and automation experience using PowerShell, Python, Bash, and/or REST APIs.· Strong troubleshooting, root-cause analysis, documentation, stakeholder communication, and production-support skills.
Operations, Troubleshooting, and Security Assurance· Provide L2/L3 support for CyberArk incidents, service requests, problems, and changes; troubleshoot Vault, PVWA, CPM, PSM, PSMP, EPM, connector, credential rotation, reconciliation, and session-launch issues.· Monitor CyberArk component availability, logs, alerts, audit trails, service health, capacity, and integration dependencies; identify root causes and implement corrective and preventive actions.· Investigate privileged-access security events and support incident response, evidence collection, access containment, and remediation activities.· Conduct periodic reviews of privileged accounts, Safes, memberships, entitlements, policies, inactive accounts, exceptions, and session activity.· Maintain operational documentation, architecture diagrams, build guides, standard operating procedures, recovery procedures, knowledge articles, and support playbooks.· Produce audit and compliance evidence aligned with organizational policies and applicable control frameworks such as NIST, ISO 27001, PCI DSS, and SOX.
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
Skills Required
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field, or equivalent relevant experience
- At least 7 years of experience in cybersecurity, IAM, or infrastructure security
- Substantial hands-on experience supporting enterprise PAM solutions
- Hands-on experience with CyberArk PAM implementation, administration, integration, troubleshooting, and production support
- Experience with CyberArk EPV, Digital Vault, PVWA, CPM, PSM, PSMP, and EPM
- Experience configuring privileged accounts, Safes, platforms, access controls, password rotation, reconciliation, verification, account dependencies, and service accounts
- Experience with CyberArk PSM connection components, session isolation, recording, monitoring, command control, and connector troubleshooting
- Experience with CyberArk EPM policy creation and tuning, endpoint least privilege, application control, privilege elevation, agent administration, and event analysis
- Strong knowledge of Active Directory, LDAP, Windows Server, Unix/Linux, networking fundamentals, databases, service accounts, and authentication protocols
- Knowledge of IAM/PAM concepts, privileged identity lifecycle, RBAC, least privilege, separation of duties, access certification, MFA, SSO, and Zero Trust principles
- Experience integrating CyberArk with SAML/MFA, SIEM, ITSM, directory services, monitoring tools, and enterprise applications
- Scripting and automation experience using PowerShell, Python, Bash, and/or REST APIs
- Strong troubleshooting, root-cause analysis, documentation, stakeholder communication, and production-support skills
- Experience with formal incident, request, problem, change, release, and access-governance processes
What the Team is Saying
What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations. Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion. With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community. Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational. Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual India Global Capability Center is a result of this effort. We are here to empower careers and help people secure their futures through innovation and technology.
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