Cyber Operations Engineer III
About the Role
You’ll be a part of Conduent Cyber Security Operations team, the Level III CSIRT lead Analyst that will utilize multiple security technologies that allow CSIRT members to work collaboratively and efficiently while responding to threats.
As Weekend lead analyst 1st shift (Friday, Saturday, Sunday, Monday) within a 24/7 Cyber Security monitoring environment and you will be responsible for carrying out Security Incident management processes. We need someone who can perform responsibilities associated with investigating Incidents escalated from Level I and II incident responders, conducting technical investigations for security incidents, providing process improvements, and Incident management. You’ll partner with Security Engineers to implement and improve technology and process to enhance CSIRT monitoring, investigation, and response.
Responsibilities
- Manage multi-step breach and investigative analysis of advanced threats
- Serve as an escalation resource and mentor for other analysts
- Work directly with cyber threat intelligence to convert intelligence into useful detection
- Work with security partners developing and refining monitoring use cases
- Work on complex tasks assigned by leadership, which may involve coordination of effort among Level 1/2/3 analysts
- Coordinate evidence/data gathering and documentation and review Security Incident reports
- Identify root cause incident and take proactive mitigation
- Define required security controls and processes and enforces through the execution of policy documentation, standards, education and awareness, and conducting risk assessments.
- Monitor external regulatory requirements and supports compliance and certification activities.
- Enforce a defense-in-depth methodology in support of the overall enterprise cyber security risk posture.
- Create and develop CSIRT processes and procedures working with Level 2 and Level 1 Analysts
Requirements
- Bachelor’s Degree from four-year college or university in Information Technology, Information Security/Assurance, Engineering or similar area of study required
- Minimum of 3 years of technical experience in Incident Response and Management
- Experienced in providing shift leadership and technical guidance to Level I & II Security analysts in a SOC environment.
- Advanced knowledge and expertise of using SIEM technologies for event investigation
- Experience with incident handling/incident response techniques within a cloud-based environment such as Azure.
- Exposure and understanding of audit requirements (PCI, HIPPA, GDPR, etc.)
- Any SANS Certification and/or Certified Information Systems Security Professional (CISSP)
Preferred Qualifications
- Certified Incident Handler (GCIH)
- Certified Intrusion Analyst (GCIA)
- Certified Ethical Hacker (CEH)
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
- Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.
Working For You
Perks and rewards designed for you:
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $91,438 - $118,750.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- Bachelor's Degree in Information Technology, Information Security/Assurance, Engineering or similar
- Minimum of 3 years of technical experience in Incident Response and Management
- Experience providing shift leadership and technical guidance to Level I & II Security analysts in a SOC environment
- Advanced knowledge and expertise of using SIEM technologies for event investigation
- Experience with incident handling/incident response techniques within a cloud-based environment such as Azure
- Exposure and understanding of audit requirements (PCI, HIPPA, GDPR, etc.)
- Any SANS Certification and/or Certified Information Systems Security Professional (CISSP)
- Weekend shift availability (Friday, Saturday, Sunday, Monday) in a 24/7 monitoring environment
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.








