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The Role
Leads long-term care multi-life product growth across pre-sale, sales, onboarding, and enrollment readiness. Serves as the product subject matter expert for clients, brokers, and internal stakeholders; explains plan options, licensing and state requirements; supports client readiness, resolves enrollment-design questions, identifies growth opportunities, and coordinates transitions from sale through implementation. Requires deep LTC product knowledge, strong relationship-building and communication skills, active LTC producer licensing, appropriate continuing-education credentials, and HIPAA training.
Summary Generated by Built In
Location Designation: Hybrid - 3 days per week
Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Alternate locations: New York, NY (New York); Chattanooga, TN (Tennessee); Des Moines, IA (Iowa); Philadelphia, PA (Pennsylvania)
Role Overview:
This position will play a key role in supporting Group Benefit Solutions (GBS) product vision and Long-term Care (LTC) multi-year growth plan. The role will be responsible for leading efforts that support LTC product growth and being consulted for product-level details to unlock existing client product additions and/or on product details to support.
The LTC Product Consultant will be responsible for leading efforts that enable product growth during pre-sale activities, the sales process and implementation of the LTC GBS Multi-Life product by serving as the subject matter expert on product-level details to unlock existing client product expansion and new sales growth.
The ideal candidate will possess broad knowledge of the Group Benefits market, including Life, AD&D, Permanent Life with LTC rider and/or Long-Term Care, and Voluntary Benefits, with demonstrated experience working cross-functionally, leveraging data and market intelligence, and positioning capabilities that competitiveness and customer outcomes.
What You'll Do:
• Drive pre-sale and late-stage sales efforts in partnership with Distribution for GBS clients seeking LTC Multi-Life, while serving as the LTC product expert in client and broker discussions.
• Collaborate closely with product, sales representatives, account executives, brokers, and other internal stakeholders to facilitate a seamless transition of employer opportunities from the prospecting phase through onboarding and enrollment readiness.
• Set expectations with client on required onboarding inputs and timelines (census quality, residence-state impacts, enrollment window readiness).
• Lead client-facing positioning of plan options and ensure selections align with state/product rules and licensing requirements.
• Coordinate broker/channel readiness for outreach, partnering with product and marketing where needed.
• Serve as escalation point for client questions that impact enrollment design.
• Proactively identify likely early adopter and target clients and provide employer profile inputs that influence strategy.
• Reinforce plan design and process best practices.
• Manage efforts with the Onboarding Specialist to verify client readiness, quickly resolve readiness needs, and oversee LTC efforts to ensure a smooth transition from sale to implementation.
What You'll Bring:
Required Competencies
• Product Understanding - Deep understanding of LTC products, regulatory environment, and licensing requirements.
• Results - Proven track record of developing successful relationships, evidence of the ability to drive growth and consistently make good decisions through a combination of analysis,
wisdom, experience, and judgment; high level of business acumen, problem solving, and creative resourcefulness.
• Relationship Building - Enterprise thinker with proven ability to influence across a matrix environment and collaborate cross-functionally. Ability to develop strong relationships across all levels of the organization, and with external partners.
• Communication - Strong and effective communication skills; ability to translate complex product details into client-facing clarity.
• Action Oriented - Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation.
Other requirements:
• HIPAA training required.
• This role requires active LTC producer licensing and appropriate LTC CE credentials if engaging in product-specific discussions that constitute solicitation by state.
Pay Transparency
Salary range: $119,000 - $175,000 (New York City, Philadelphia) // $119,000 -$155,000 (Chattanooga, Iowa)
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 95142
#GBS
#BI-Hybrid
Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Alternate locations: New York, NY (New York); Chattanooga, TN (Tennessee); Des Moines, IA (Iowa); Philadelphia, PA (Pennsylvania)
Role Overview:
This position will play a key role in supporting Group Benefit Solutions (GBS) product vision and Long-term Care (LTC) multi-year growth plan. The role will be responsible for leading efforts that support LTC product growth and being consulted for product-level details to unlock existing client product additions and/or on product details to support.
The LTC Product Consultant will be responsible for leading efforts that enable product growth during pre-sale activities, the sales process and implementation of the LTC GBS Multi-Life product by serving as the subject matter expert on product-level details to unlock existing client product expansion and new sales growth.
The ideal candidate will possess broad knowledge of the Group Benefits market, including Life, AD&D, Permanent Life with LTC rider and/or Long-Term Care, and Voluntary Benefits, with demonstrated experience working cross-functionally, leveraging data and market intelligence, and positioning capabilities that competitiveness and customer outcomes.
What You'll Do:
• Drive pre-sale and late-stage sales efforts in partnership with Distribution for GBS clients seeking LTC Multi-Life, while serving as the LTC product expert in client and broker discussions.
• Collaborate closely with product, sales representatives, account executives, brokers, and other internal stakeholders to facilitate a seamless transition of employer opportunities from the prospecting phase through onboarding and enrollment readiness.
• Set expectations with client on required onboarding inputs and timelines (census quality, residence-state impacts, enrollment window readiness).
• Lead client-facing positioning of plan options and ensure selections align with state/product rules and licensing requirements.
• Coordinate broker/channel readiness for outreach, partnering with product and marketing where needed.
• Serve as escalation point for client questions that impact enrollment design.
• Proactively identify likely early adopter and target clients and provide employer profile inputs that influence strategy.
• Reinforce plan design and process best practices.
• Manage efforts with the Onboarding Specialist to verify client readiness, quickly resolve readiness needs, and oversee LTC efforts to ensure a smooth transition from sale to implementation.
What You'll Bring:
Required Competencies
• Product Understanding - Deep understanding of LTC products, regulatory environment, and licensing requirements.
• Results - Proven track record of developing successful relationships, evidence of the ability to drive growth and consistently make good decisions through a combination of analysis,
wisdom, experience, and judgment; high level of business acumen, problem solving, and creative resourcefulness.
• Relationship Building - Enterprise thinker with proven ability to influence across a matrix environment and collaborate cross-functionally. Ability to develop strong relationships across all levels of the organization, and with external partners.
• Communication - Strong and effective communication skills; ability to translate complex product details into client-facing clarity.
• Action Oriented - Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation.
Other requirements:
• HIPAA training required.
• This role requires active LTC producer licensing and appropriate LTC CE credentials if engaging in product-specific discussions that constitute solicitation by state.
Pay Transparency
Salary range: $119,000 - $175,000 (New York City, Philadelphia) // $119,000 -$155,000 (Chattanooga, Iowa)
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 95142
#GBS
#BI-Hybrid
Skills Required
- Deep understanding of long-term care products, regulatory environment, and licensing requirements
- Proven track record of developing successful relationships and driving growth
- Strong business acumen, problem-solving, analytical judgment, and creative resourcefulness
- Ability to influence across a matrix environment and collaborate cross-functionally
- Ability to develop strong relationships with internal and external partners
- Strong communication skills and ability to translate complex product details into client-facing clarity
- Active long-term care producer licensing
- Appropriate long-term care continuing-education credentials when engaging in product-specific solicitation discussions
- HIPAA training
What the Team is Saying
Tyrone
Corporate Vice President, Employee Experience
Emma
Director, Tech, Data, AI, Ventures (TDAV)
Deepa
Chief Information Officer
Patricia
Corporate Vice President, Enterprise Technology Services
Joel
Senior Vice President, Founder & Head of New York Life Ventures
Nishit
Corporate Vice President, AI & Data Architect
New York Life Compensation & Benefits Highlights
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Retirement Support — The package prominently features a defined‑benefit pension alongside a 401(k) with company match, with some materials noting day‑one vesting. This combination is repeatedly highlighted as a standout for long‑term security.
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Parental & Family Support — Offerings include fertility support, adoption assistance, childcare and elder‑care resources, backup childcare/tutoring, and expanded paid new‑parent leave. These benefits are presented as broad, practical supports for caregivers.
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Healthcare Strength — Listed benefits span medical, dental, vision, spending accounts, life and disability coverage, plus EAP, counseling, wellness resources, and fitness perks. The breadth of core health coverage is consistently emphasized for corporate roles.
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The Company
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures. Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways. With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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New York Life Teams
New York Life Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
