About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.
We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.
From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.
How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.
Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Why it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.
CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
Why Join Us
At CSG, you will be part of a growing international organization that is improving how customs work gets done.
You will:
Work with experienced customs professionals and technology teams
Gain exposure to international trade and complex supply chains
Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
Purpose of the position
We are looking for experienced and motivated Customs Declarants to join Customs Support Italy Group, eager to work in a dynamic, international, and technology-driven environment. This role is essential to ensure efficient and compliant customs operations, leveraging the latest digital solutions in the customs domain. You will work closely—although remotely—with the Italian operations and declarant teams, as well as supporting our partner clients.
Key requirements include knowledge of the English language and the availability to work on-site at our Warsaw office. Previous experience in the customs field is also essential.
Main Responsibilities
• Prepare and review customs documentation in compliance with national and international regulations
• Manage customs declarations and carry out customs clearance procedures
• Stay up to date on developments in customs regulations
• Collaborate with customs teams in Italy
What to Expect
• A dynamic and international working environment
• A permanent contract, offering stability and clear opportunities for professional growth and development
• Continuous learning and development opportunities to support skills enhancement and career progression
Requirements
• Proficiency in Italian (spoken and written) for business purposes, and basic knowledge of English
• Proximity to our Warsaw location in order to build an office-based team that can ensure knowledge and skills sharing, as well as constant and ongoing collaboration with the Italian teams
• Experience in customs operations with knowledge of regulations and customs clearance procedures, even if specialized in a specific product category
• Knowledge of, and willingness to further deepen understanding of, customs regulations and clearance processes
• Familiarity with, and willingness to deepen, the use of customs systems, ERP software, and a strong aptitude for digital automation tools
• Strong analytical skills, attention to detail, and adaptability to digital processes
• Excellent communication skills and a team-oriented mindset
• Availability for occasional business travel within Europe
Skills Required
- Experience in customs operations
- In-depth knowledge of customs laws and clearance processes
- Proficiency in customs systems and ERP software
- Fluency in Italian and basic knowledge of English
- Strong analytical skills and attention to detail
- Strong communication skills
- Willingness to travel occasionally within Europe
What We Do
Empowering Global Trade CSG is the leading European provider of customs and trade solutions facilitating seamless cross-border operations through cutting-edge digital innovations and unmatched industry expertise. With a presence in all major European strategic locations and the most comprehensive service offering in the market, we deliver unparalleled value to our customers by enhancing their operational efficiency, optimizing duties and costs, ensuring regulatory compliance, and safeguarding their brand reputation amidst the ever-changing complexity of customs landscape. Backed by a team of over 1700 dedicated customs professionals, we ensure our clients' goods can cross borders with minimal risk and maximum efficiency without hassle or delay.
