Jobs at Customs Support Group

Lead daily customs declaration operations in Mauritius, ensuring accurate, timely, and compliant processing. Coordinate workloads, monitor deadlines and KPIs, review declaration quality, coach team members, manage client issues, and escalate bottlenecks. Drive process improvement and adoption of automation and digital tools while supporting onboarding, training, succession planning, and employee engagement. Build strong customer and stakeholder relationships and adapt global standards to the local operating environment.

Provide first-line IT support and administer workplace systems across Belgium and the Netherlands. Responsibilities include managing helpdesk tickets, troubleshooting hardware, software, networks, and Microsoft 365, deploying devices, administering accounts and access, maintaining systems, supporting endpoint security, documenting procedures, training users, coordinating with vendors, and improving IT services and processes.

Design, develop, and deploy agent-based AI solutions and LLM integrations; build backend and integration components, connect systems via APIs, automate business processes with workflow/AI platforms, and ensure scalable, secure production operations.

Prepare and submit import and export customs declarations under Polish and EU regulations. Manage source documents, client authorizations, customs records, payments, compliance, confidentiality, and data security. Use customs software and Intelligent Document Processing tools to validate documents, classifications, valuations, origins, and restricted goods. Resolve client and carrier inquiries, meet accuracy and timeliness KPIs, report issues, and train junior customs agents and interns.

Drives new business growth for customs services across domestic and international markets. Responsibilities include prospecting, customer needs analysis, tailored solution development, proposal presentation, contract negotiation, sales target achievement, account relationship management, and market expansion. The role collaborates with customs and operations teams, monitors market trends and competitors, and represents the company at trade fairs, conferences, and industry events.

Prepare and submit customs and transit declarations, review supporting documentation, monitor customs procedures, process corrections, and document clearance activities. The role also provides customer guidance, coordinates with customs authorities and internal teams, resolves transit irregularities, and ensures legally compliant, accurate, and timely international transit processing in German and English.

Supports the sales organization through pipeline management, CRM data quality, KPI tracking, forecasting, target setting, and commercial performance analysis. The role builds Excel and Power BI reports and dashboards, measures sales activities and conversion effectiveness, provides insights for management decision-making, and improves standardized sales processes. It acts as a business partner to Sales, Commercial, and Management teams in a fast-paced, office-based environment.

Prepare shipping documents and import, export, and transit declarations in ATLAS; calculate duties; prepare statements; manage customs formalities and irregularities; coordinate with customs and internal operational teams; advise customers on customs matters; and ensure compliance with customs and tax law.

Prepare and verify EU export customs declarations, documentation, port registrations, and preferential trade documents. Ensure compliance with customs and tax regulations, accurately determine duties and levies, and resolve procedural irregularities. Coordinate with customers, customs authorities, and internal departments while documenting clearance activities and supporting smooth international goods movement in German and English.

Prepare and review EU export customs declarations, documentation, port registrations, and preferential trade documents. Ensure compliance with customs and tax regulations, accurately determine duties and levies, and resolve procedural irregularities. Communicate with customers, customs authorities, and internal departments in German and English while documenting clearance activities and coordinating international goods movement.

Prepare import, export, and transit declarations; create shipping documents; calculate duties; prepare monthly statements; and manage customs formalities in compliance with applicable law. The role involves coordinating with customs authorities and internal operational teams, resolving irregularities, advising customers, and handling customs documentation. Candidates need freight forwarding and customs experience, SAP GTS knowledge, strong English and German, Microsoft Office proficiency, and residence in Poland.

Lead testing, monitoring, and improvement of the group-wide internal control framework. Assess control effectiveness for financial reporting and operations, identify deficiencies, coordinate remediation, support audit planning, liaise with external auditors, produce reports and dashboards for senior management, and provide training and guidance to business owners.

Prepare and verify export customs declarations and documentation (EU via ATLAS), manage port registrations and preferential trade documents, ensure compliance with customs and tax law, coordinate with customers, authorities and internal stakeholders, document clearance activities, communicate in German and English, and independently resolve customs irregularities.

Build, customize, evaluate, and operate production generative AI solutions for customs workflows. Responsibilities include document understanding, classification, retrieval-augmented generation, structured extraction, tool calling, and multi-step agentic automation. The role owns pilots, evaluation frameworks, monitoring, cost and latency optimization, governance, privacy, security, and EU AI Act documentation. It also requires close collaboration with customs operations, IT, transformation teams, and technology partners.

Supports sales teams through pipeline management, CRM data quality, KPI tracking, forecasting, target setting, and commercial analytics. Builds reports and dashboards using Excel and Power BI, analyzes sales activities and conversion performance, and provides insights for decision-making. The role also improves sales processes, partners with commercial stakeholders, and ensures accurate, consistent sales data in a fast-paced office environment.

Manage post-merger integration projects for CSG's Spanish acquisitions, ensuring effective integration of newly acquired entities into the CSG operating model.

The Customs Agent will prepare customs documentation, manage declarations, stay updated on regulations, and collaborate with teams across Europe.

As a Customs Clearance Coordinator, you'll manage Import, Export, and Transit Customs Declarations, ensuring accuracy and compliance while contributing to process improvements.

The role involves processing customs declarations, performing month-end checks, and ensuring compliance with customs regulations while working independently and as part of a team.

The Administrative Support professional will assist in day-to-day operations, support digital initiatives, and ensure smooth administrative processes in an office environment.