The Role
As a Digistorm Customer Support Specialist, you will be responsible for providing exceptional customer service through various channels and resolving technical issues for clients. This role requires strong communication skills, tech-savviness, and a commitment to customer satisfaction. It is a hybrid position with the opportunity to work from both the office and home. Essential requirements include a Bachelor's Degree or equivalent experience in customer support, 0-2 years of experience in software industry customer support, and technical troubleshooting skills.
Summary Generated by Built In
The Company
What We Do
Veracross is a leading provider of SaaS-based School Information Systems (SIS). Designed specifically to meet the unique needs of independent schools, Veracross combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture unique in our industry. Magnus Health, part of the Veracross portfolio, is the leading provider of cloud-based Student Health Record (SHR) solutions designed for K-12 schools. Together Veracross and Magnus Health serve more than 1,000 schools in 20+ countries, helping to unify school communities and enhance learning.
