It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
About Ingram Micro?
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.
Our Customer Support Specialist with English is:
Performing written communication with corporate customers and business partners
Investigating and improving customer claims
Liaising with carries and interacting with other departments to resolve customer situations
Negotiating returns of defective goods with vendors
Working in an international and dynamic environment (Mon-Fri 10am-7pm)
If you have:
Very good English (B2)
University degree
Work experience in the field of support/customer service or data entry (considered as an advantage)
Communication and problem solving skills
Knowledge of MS Office
What we offer:
Competitive salary & Bonus system
Additional health and life insurance
Food vouchers & Transport Allowance
Well-being Program & Multisport card
Referral and baby bonus
Paid holiday days increasing in time
Language courses
Free access to an online learning platform
Many trainings and academies, including opportunity for ACCA certification
Great career growth and development opportunities
Hybrid type of work
Modern office space with free coffee and hot beverages
Company discounts
Recognition awards
Join our big family - apply now!
*Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.
#LI-Hybrid #LI-NB2 #IngramMicroBulgaria
Skills Required
- Very good English (B2)
- University degree
- Work experience in support/customer service or data entry
- Communication and problem solving skills
- Knowledge of MS Office
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
