Customer Success Intern - Summer 2025

Posted 4 Days Ago
Be an Early Applicant
Alpharetta, GA
1 Years Experience
Cloud • Security • Software • Cybersecurity
The Role
As a Customer Success Intern, you will work with customers to renew contracts, reach out to expired accounts, and shadow Customer Success Specialists to learn about upselling and cross-selling opportunities.
Summary Generated by Built In

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. 

The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps 
and data are protected and always available.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.


Summer Internship  

Our Summer Internship is designed for students leading into their final year of university, who want to gain real life work experience in a fast past, exciting and professional environment. 

As a Summer Intern, you will participate in onboarding with the UR team that will set you up for success in your role. You will also benefit from professional development sessions, networking, and social events provided by the Internship Program. 

The program takes place from May – August 2025 (10-week program). 

Your Role 

In the Customer Success Internship, you’ll work with satisfied customers on renewing their contacts. You’ll call expired accounts to win them back and manage team inboxes. You’ll shadow our Customer Success Specialists here as well, finding out how to upsell and cross-sell whenever there’s an opportunity.  

Qualifications 

  • Rising Senior pursuing a Bachelor’s degree in an accredited college or university   
  • Excellent written, verbal and communication skills   
  • Detail oriented  
  • Willingness to learn about technology   
  • Proficiency in Windows and Microsoft Office   
  • Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter 

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.  

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

The Company
Alpharetta, GA
4,172 Employees
On-site Workplace
Year Founded: 2006

What We Do

Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing data. Veeam has 400,000+ customers worldwide, including 82% of the Fortune 500 and 69% of the Global 2,000. Veeam’s 100% channel ecosystem includes global partners, as well as HPE, NetApp, Cisco and Lenovo as exclusive resellers, and boasts more than 35K transacting partners worldwide.

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