About the Role
As a Customer Solutions Engineer (CSE) intern, you will work alongside the Customer Success team as a hands-on technical contributor, with opportunities to independently own customer interactions as you ramp up.
You are a technical expert and will leverage your knowledge & AI to build tools and processes which ensures our Enterprise customers understand and utilize the Cloudflare platform to its fullest extent.
Responsibilities:
- AI-Driven Automation: Build and implement AI-native tooling and processes to automate technical, customer-facing workloads.
- Customer Technical Expertise: Serve as the trusted technical advisor for regional customers, proactively providing clear guidance and product expertise across the Cloudflare platform.
- Knowledge & Best Practices Sharing: Drive team success by contributing to internal and external documentation, resolving technical Q&A, and helping to iterate on best practices.
Requirements:
- Currently undergoing a bachelor degree in computing or related field
- AI Tooling & Automation: Demonstrated experience building tools with AI and a strong focus on using automation to solve technical and customer-facing challenges.
- Core Technical Knowledge: Foundational understanding of Web Technologies, Internet Security, Computer Networking, along with strong technical troubleshooting skills.
- Technical Curiosity & Adaptability: Passionate about learning new technologies and comfortable working in a fast-paced environment that requires navigating ambiguity.
- Problem-Solving: Proven ability to proactively identify and diagnose complex issues, followed by developing sustainable, preventative solutions.
- Project & Time Management: Ability to manage a project end-to-end, work effectively to deadlines, and prioritize competing demands.
- Communication & Stakeholder Management: Excellent communication and interpersonal skills for managing stakeholders and providing clear technical guidance to Enterprise customers.
- In office 3-5 days a week in Singapore.
What will you learn?
A front-row seat to how the global internet stays fast and secure, and learn a hybrid engineering, consulting & AI skill set.
- You will learn how the Internet works. You aren't just learning networking; you're learning Internet-scale networking.
- The industry is moving away from centralized "clouds" toward Edge Computing. You'll learn how to deploy applications to 300+ cities globally in milliseconds.
- You'll gain the deep technical skills as an engineer while developing your business acumen as a consultant.
- You do not just play with ChatGPT wrappers. In this role, you're building AI-native tools that make the internet self-configuring & self-healing.
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business. Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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Cloudflare Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
