Customer Service Representative

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Spokane, WA
In-Office
Real Estate
The Role
Position: Customer Service Representative

Location: Spokane Valley
Full-Time | Hourly ($16.66–$20.00 DOE) + Commission + Benefits
Schedule: Tuesday – Saturday, 9AM–6PM

This isn’t your typical grind-it-out call center role. At NW Bath Specialists, we believe in working hard and working smart. You’ll be part of a high-energy, results-driven team where your efforts are recognized and rewarded. If you’re coachable, eager to succeed, and ready to give 200%, we’ll train you to shine.

What You’ll Do:
  • Own the phones—manage inbound and outbound calls with confidence and energy.

  • Create great experiences—schedule appointments, follow up with customers, and keep satisfaction high.

  • Leverage smart tools—work with advanced CRM technology to stay organized and effective.

  • Work comfortably—enjoy a sit/stand desk setup for flexibility.

  • Show your presence—assist customers in the showroom as needed

  • Jump in when needed—flexibility to help during peak seasons and big events like home shows.

What We’re Looking For:
  • Experience with both inbound and outbound calls—you know the pace, the flow, and how to keep energy up on a full shift.

  • Strong communication and active listening skills.

  • Great time management and organizational habits.

  • High school diploma or GED.

  • A positive, winning attitude with a passion for customer satisfaction.

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The Company
81 Employees
Year Founded: 1999

What We Do

Bath Planet of Western PA provides affordable acrylic bathroom remodeling solutions and refit systems. Our aim is to design The Bath of Your Dreams while keeping it comfortable. Our in-home design consultants will sit down with you and walk you through your custom bath remodel. We proudly hold the Good Housekeeping Seal and provide all of our customers with a Lifetime Warranty on both our products and the labor in installing them. Everything Bath Planet has to offered is 100% Manufactured in the U.S.A.

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