Customer Relations Executive

Posted 25 Days Ago
Be an Early Applicant
Hiring Remotely in IND
Remote
Junior
Industrial • Manufacturing
The Role
Manage inbound and outbound client calls; coordinate client meetings; build and maintain client relationships; record and report client interactions; resolve queries promptly and provide excellent customer service.
Summary Generated by Built In

This is a remote position.

Position: Customer Relations Executive
Location: Remote (Delhi-based candidates preferred)
Experience: Minimum 2+ years
Employment Type: Full-time
Gender Preference: Female candidates only
Role & Responsibilities:
  • Handle inbound and outbound client calls professionally

  • Arrange and coordinate client meetings

  • Build and maintain strong client relationships

  • Maintain records of client interactions and share regular updates with the reporting manager

  • Ensure excellent customer service and resolve client queries in a timely manner



RequirementsKey Requirements:
  • Graduate in any stream (non-technical background preferred)

  • Minimum 2+ years of experience in customer relations, client servicing, or a similar role

  • Excellent communication skills in English (both verbal and written)

  • Confident, proactive, and client-focused

  • Ability to manage multiple client interactions efficiently

  • Female candidates only (Delhi-based preferred)



BenefitsWhat We Offer:
  • Remote working opportunity (Delhi-based candidates preferred for coordination)

  • Competitive salary and growth opportunities

  • Exposure to a growing business in the Metamask Façade industry



Skills Required

  • Graduate in any stream
  • Non-technical background
  • Minimum 2+ years experience in customer relations, client servicing, or similar role
  • Excellent English communication skills (verbal and written)
  • Confident, proactive, and client-focused
  • Ability to manage multiple client interactions efficiently
  • Female candidates only
  • Delhi-based preferred for coordination
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The Company

What We Do

Ecoste is a leading Indian manufacturer and distributor specializing in Wood Polymer Composite (WPC) and Mineral Polymer Composite (MPC) boards. The company provides an extensive range of high-quality products, including WPC boards, solid doors, frames, and acoustic wall panels. Their solutions are designed as durable, waterproof, and termite-proof alternatives to traditional wood, combining environmental sustainability with industrial strength for various interior and exterior applications.

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