APTIV

Customer Quality Engineer

Posted 17 Hours Ago

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Chŏngju, Chellā North, KOR

In-Office

Entry level

Automotive

The Role

Manage customer quality complaints, containment, root cause analysis, corrective actions, and follow-up. Lead ISIR and PPAP submissions for new products and engineering or 4M changes. Support customer audits, monitor quality and warranty performance, coordinate cross-functional issue resolution, and drive continuous improvement to prevent recurrence.

Summary Generated by Built In

Position Title: CQ Engineer

Join our Innovative Team

Want to do more than just imagine the ways our world will move tomorrow? Join the technology company that’s transforming the future of mobility today.

About Aptiv

Aptiv is a global technology company that develops safer, greener and more connected solutions enabling the future of mobility. Headquartered in Dublin, Aptiv has over 200,000 employees and operates 11 technical centers, as well as manufacturing sites and customer support centers in 48 countries. Visit www.aptiv.com.

Your Role

In your daily job you will:

Manage customer quality issues and complaints, including containment, root cause analysis, corrective actions, and follow-up.
Manage ISIR/PPAP submissions and customer approvals for new products and engineering or 4M changes.
Support customer quality audits and ensure timely closure of findings and corrective actions.
Monitor customer quality performance, quality indicators, warranty issues, and customer claims.
Coordinate with Production, Engineering, Manufacturing, and other functions to resolve product and process quality issues.
Drive continuous improvement activities to prevent recurrence of quality issues and improve customer quality performance.

Your Background

Key ingredients for succeeding in this role are your:

Bachelor’s degree in Engineering or a related field.
Experience in automotive quality, customer quality, or manufacturing quality.
Knowledge of automotive quality tools and processes, including APQP, PPAP/ISIR, 4M change, 8D, and root cause analysis.
Experience in customer complaint handling, quality issue resolution, and corrective action management.
Good communication and coordination skills with customers and cross-functional teams.
Ability to analyze quality data and drive continuous improvement activities.
English communication skills preferred.

Why join us?

You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs. You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents. You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

Apply today, and together let’s change tomorrow!

Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

Skills Required

Bachelor's degree in Engineering or a related field
Experience in automotive quality, customer quality, or manufacturing quality
Knowledge of automotive quality tools and processes, including APQP, PPAP/ISIR, 4M change, 8D, and root cause analysis
Experience in customer complaint handling, quality issue resolution, and corrective action management
Good communication and coordination skills with customers and cross-functional teams
Ability to analyze quality data and drive continuous improvement activities
English communication skills

APTIV Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about APTIV and has not been reviewed or approved by APTIV.

Retirement Support — A 401(k) plan with company contribution and competitive matching is described as a notable component of the total rewards package. Equity participation and performance bonuses are also positioned as part of long-term and variable compensation.
Healthcare Strength — Core coverage is portrayed as broad, spanning medical, dental, vision, life, and disability insurance. Mental health resources and an Employee Assistance Program are also included as part of wellness support.
Leave & Time Off Breadth — Paid holidays, paid sick days, and flexible time-off policies are included in the benefits mix. Flexible scheduling and remote-work programs further support time management and personal needs.