At Ericsson, we connect people, businesses, and societies through cutting-edge mobile networks. We are now looking for a Customer Project Manager to lead the delivery and deployment of Mobile Radio Access Networks (RAN) for one of our most strategic customers in the UAE.
About this opportunity:
This is a high-visibility, customer-facing leadership role where you will take full accountability for complex network rollout projects, working at the intersection of technology, execution, and customer partnership.
As Customer Project Manager, you will have end-to-end responsibility for customer projects, ensuring delivery against contractual, financial, and operational targets while building a trusted and professional relationship with the customer organization. You will lead a highly skilled, multi-disciplinary team and coordinate a broad stakeholder ecosystem across Ericsson and external partners. The role functionally reports to the Customer Operations Manager, with a dotted-line reporting to the Head of PMO, ensuring strong governance, delivery excellence, and professional development.
What you will do:
- Establish and own the project baseline: scope, schedule, resources, and governance
- Lead planning, execution, and deployment of mobile radio network projects (RAN, 5G)
- Act as the primary interface towards the customer, building confidence, trust, and transparency
- Drive project execution: track progress, manage changes, risks, conflicts, and critical issues
- Lead and motivate a technically proficient, culturally diverse team
- Coordinate internal stakeholders including Supply, Sourcing, Finance, and Operations
- Manage external partners and third-party service providers (e.g. installation services)
- Own project financials: forecasting, cost control, revenue recognition, and margin protection
- Ensure compliance with OHS, EMS, Security, and Anti-Corruption requirements
- Contribute to pre-sales and RFQ activities when required
- Drive continuous improvement of project methods, tools, and ways of working
The skills you bring:
- Degree in Telecommunications, Electronics, IT, or equivalent experience
- Solid experience delivering Mobile Network / RAN rollout projects, including 5G
- Strong customer-facing project leadership experience in complex environments
- Proven ability to manage multi-stakeholder ecosystems (customer, internal teams, suppliers)
- Financial acumen with hands-on experience managing project budgets and forecasts
- Strong leadership, communication, and influencing skills
- Structured, proactive, and solution-oriented mindset
- Fluency in English & Arabic
Nice to Have
- Experience working with operators in the Middle East
- Experience with modernization, swap, and large-scale rollout programs
- PMP / Prince2 or equivalent certification
- Experience managing third-party suppliers and subcontractors
- Exposure to project sales processes and contract management
Ready to Make an Impact?
If you are a results-driven Project Manager who thrives in customer-facing roles and wants to shape how mobile networks are delivered at scale - we would love to hear from you.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Arab Emirates (AE) || Dubai
Req ID: 783086
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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