Your Impact
As a Project Manager on the ThousandEyes Professional Services team, you will lead customer implementations from kickoff through successful delivery, ensuring projects are scoped, planned, and executed with clarity and momentum. You will coordinate across customers, consultants, sales, customer success, and technical teams to keep engagements on track, manage risks, and deliver measurable business outcomes.
You will turn complex deployment goals into practical project plans, drive alignment with stakeholders, and create a consistent customer experience across onboarding and services engagements. Your work will help customers realize the value of ThousandEyes faster by improving visibility into their digital experience, accelerating adoption, and ensuring each engagement is delivered with professionalism, accountability, and care.
Minimum Qualifications
• Minimum 3-4+ years of project management experience
• Build strong customer and internal stakeholder relationships, create robust project plans and drive engagement successfully towards completion
• Direct experience leading all phases of the IT software implementation project lifecycle
• Experience running multiple projects simultaneously with cross-team dependencies
• Experience working with senior level customer collaborators
Preferred Qualifications
• Familiarity with web technologies, SaaS deployments, REST APIs, and basic troubleshooting concepts
• Strong technical acumen, with the ability to engage credibly with technical teams and enterprise customers
• Experience delivering Professional Services engagements for enterprise software, networking, observability, or cloud-based solutions
• Proven ability to manage scope, risks, dependencies, and executive communications across multiple customer projects
Why Cisco?At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- 3-4+ years of project management experience
- Proven ability to build strong customer and internal stakeholder relationships and drive engagements to completion
- Direct experience leading all phases of IT software implementation project lifecycle
- Experience running multiple projects simultaneously with cross-team dependencies
- Experience working with senior-level customer collaborators
- Familiarity with web technologies, SaaS deployments, REST APIs, and basic troubleshooting concepts
- Strong technical acumen to engage credibly with technical teams and enterprise customers
- Experience delivering Professional Services engagements for enterprise software, networking, observability, or cloud-based solutions
- Proven ability to manage scope, risks, dependencies, and executive communications across multiple customer projects
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage, mental health support via an EAP, and access to on-site or virtual health centers indicate robust healthcare offerings. Wellness programs, fitness resources, and specialized services further reinforce coverage depth.
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Leave & Time Off Breadth — Generous PTO, a global minimum for paid parental leave, and unique programs like company-wide recharge days and paid volunteer time expand time-away options. Additional offerings such as Critical Time Off and adoption assistance add flexibility for life events.
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Equity Value & Accessibility — Restricted stock units and a discounted employee stock purchase plan are meaningful elements of total compensation. The prominence of equity can materially augment overall pay packages alongside salary and bonuses.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
