Customer Project Engineer

Reposted One Month Ago
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Hiring Remotely in Taipei, TWN
Remote
Junior
Healthtech • Telehealth
The Role
Support project execution by preparing and maintaining project documentation, coordinating schedules and logistics, performing site visits and measurements, creating equipment layout drawings, tracking deliverables, managing project data, preparing progress reports, monitoring budgets, and facilitating communication between internal teams and customers.
Summary Generated by Built In
Job TitleCustomer Project Engineer

Job Description

The Customer Project Engineer is responsible for supporting project management by preparing, organizing, and maintaining project documentation, including contracts and Statements of Work (SoWs). The role coordinates project schedules and logistics, such as meetings and travel arrangements, to ensure timely execution. The role involves tracking project progress, ensuring deliverables meet quality standards and deadlines, and communicating any issues or delays to the team. The role facilitates communication between internal teams and customers, manages project-related data, and prepares detailed progress reports
Your role:
• Perform site visit and site measurement; identify site constraints for equipment installation; and to develop equipment layout drawing for communication with customer

• Assists in the preparation, organization, and maintenance of project documentation, ensuring all contracts, Statements of Work (SoW), and relevant materials are accurate and easily accessible to the project team.

• Coordinates project schedules and logistics, including organizing meetings, booking venues, and arranging travel for project team members, to ensure smooth and timely project execution.

• Develops substantial understanding of the job and applies knowledge and skills to complete a wide range of dissimilar tasks and participates in planning and priority settings within their area of responsibility.

• Monitors and tracks the progress of project deliverables, ensuring they meet the agreed-upon quality standards and deadlines, and promptly communicates any delays or issues to the project team.

• Supports the facilitation of clear and timely communication between internal teams and customers, ensuring that updates, changes, and critical information are accurately conveyed to all stakeholders.

• Handles the entry, updating, and management of project-related data in internal systems, ensuring all project records are consistently up-to-date and error-free. • Assists in the preparation of detailed project progress reports by gathering and compiling data from various sources, ensuring that the information is comprehensive and delivered on time.

• Helps track project expenses and budgets, ensuring that all expenditures are within the approved limits and promptly reporting any discrepancies to the project manager.

• Supports the identification, documentation, and management of potential project risks and issues, ensuring they are communicated and addressed promptly by the relevant team members.

• Addresses basic inquiries, providing timely updates on project status, and escalating complex issues to the appropriate team members when necessary.
You're the right fit if:
Minimum Required Qualifications

Education: Bachelor degree or above, preferably in Engineering, biomedical or Science

Work Experience: Minimum 2 years of experience in Project Management, Customer Service or equivalent.

Preferred Skills (Technical/Functional Skills)

• Data Analysis & Interpretation

• Project Management

• Requirements Gathering

• Technical Documentation

• Administrative Support

• Data Entry

• Documentation & Reporting

• Recordkeeping

• Service Operations

• Construction site management

• Proficient in AutoCAD

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

Skills Required

  • Bachelor's degree or above
  • Degree in Engineering, Biomedical, or Science
  • Minimum 2 years of experience in Project Management, Customer Service, or equivalent
  • Project Management
  • Data Analysis & Interpretation
  • Requirements Gathering
  • Technical Documentation
  • Administrative Support
  • Data Entry
  • Documentation & Reporting
  • Recordkeeping
  • Service Operations
  • Construction site management
  • Proficient in AutoCAD

Philips Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Philips and has not been reviewed or approved by Philips.

  • Retirement Support — Retirement support is positioned as a standout, including a strong 401(k) match (often described at 7%) alongside pensions in some contexts.
  • Flexible Benefits — Flexible benefits are emphasized through choice in health insurance options and a broad “Total Rewards” approach that combines compensation, health and wellness, and work-life support.
  • Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous paid time off and policies covering parental leave, caregiving responsibilities, volunteering, and family medical leave.

Philips Insights

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The Company
Bothell, Washington
Year Founded: 1891

What We Do

As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. ​ ​ We're always looking for ways to make life better – not only for our customers, but also for everyone working here. That's why we're taking steps to create an environment where we all acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

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