Customer Operations Intern

Posted 3 Days Ago
Be an Early Applicant
Farmington Hills, MI, USA
In-Office
Internship
3D Printing
The Role
Supports inside sales and customer service teams by managing sales funnel data, maintaining CRM records, preparing Power BI reports, reconciling consignment inventory, coordinating samples, and tracking product change notifications. The internship provides hands-on experience in sales operations, customer support processes, data analytics, and reporting.
Summary Generated by Built In
Job Description

Fall Part Time Internship (20 hours)

Hybrid

We are seeking a motivated and detail-oriented intern to assist our Inside Sales and Customer Service teams. This role will provide hands-on experience in sales operations, data analytics, and customer support processes. The intern will play a key role in managing the sales funnel, maintaining reporting tools, and supporting various operational tasks that drive business efficiency.

Key Responsibilities

  • Sales Funnel Management:
    • Assist in tracking and updating leads, opportunities, and pipeline stages.
    • Support data integrity and timely updates in CRM systems.
  • Power BI Reporting:
    • Utilize dashboards for sales and customer service performance.
    • Analyze data trends and prepare summary reports for leadership.
  • Consignment Reconciliation:
    • Support inventory tracking and reconciliation of consignment stock.
    • Collaborate with finance and operations teams to ensure accuracy.
  • Sample Management:
    • Coordinate sample requests and help maintain sample inventory records.
    • Ensure timely delivery and proper documentation of samples.
  • PCN (Product Change Notification) Tracking:
    • Monitor and update PCN logs.
    • Communicate changes to relevant stakeholders and ensure compliance with processes.

Qualifications

  • Currently pursuing a bachelors degree in Business, Marketing, Supply Chain, or related field.  
  • Strong analytical and organizational skills.
  • Proficiency in Microsoft Excel; familiarity with Power BI is a plus.
  • Excellent communication and teamwork abilities.
  • Detail-oriented with the ability to manage multiple tasks effectively.

What We Offer

  • Hands-on experience in sales operations and customer service processes.
  • Exposure to data analytics and reporting tools.
  • Opportunity to work in a collaborative and dynamic environment.

Additional Information

Renesas is an embedded semiconductor solution provider driven by its Purpose, To Make Our Lives Easier. With a global team of over 21,000 engineers and problem solvers in more than 30 countries, we offer the opportunity to work on world‑leading technology for Automotive, Industrial, Infrastructure, and IoT, shaping a safer, healthier, greener, and smarter future.

At Renesas, TAGIE is our culture, grounded in being Transparent, Agile, Global, Innovative, and Entrepreneurial. It shapes how we work, grow and deliver on our purpose together. This collaborative spirit and mindset drive our semiconductor technology to transform industries and impact millions of lives.

We believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process.

Are you ready to join our team and shape the future with us?

Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.

Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.

Skills Required

  • Currently pursuing a bachelor's degree in Business, Marketing, Supply Chain, or a related field
  • Strong analytical and organizational skills
  • Proficiency in Microsoft Excel
  • Familiarity with Power BI
  • Excellent communication and teamwork abilities
  • Detail-oriented with the ability to manage multiple tasks effectively

Renesas Electronics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Renesas Electronics and has not been reviewed or approved by Renesas Electronics.

  • Fair & Transparent Compensation — Feedback suggests pay is generally fair-to-good across many roles, with base pay aligned to prevailing market levels in multiple U.S. locations. Engineering and leadership tracks can be competitive on total compensation, reinforcing a sense that pay can meet market expectations in key job families.
  • Healthcare Strength — Feedback suggests core medical, dental, and vision coverage is solid and well-regarded by employees. Day-one eligibility in U.S. roles is described, supporting confidence in access and continuity of care.
  • Leave & Time Off Breadth — Feedback suggests PTO, paid holidays, sick time, and parental leave provide a comprehensive time-off framework. Company initiatives like Renesas Day and meeting-light Focus Fridays further support time away and balance.

Renesas Electronics Insights

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The Company
HQ: Tokyo
10,040 Employees

What We Do

We're the world's leading semiconductor manufacturer. Our mission is to make our lives easier and a world that's safer, healthier, greener, and smarter.

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