The role & it's impact:
In this role you will drive measurable growth by creating new revenue streams across small and medium business accounts. Through high-volume outreach, you will introduce key product integrations to existing customers, helping them streamline their operations and unlock platform value.
By connecting clients to advanced financial tools, you will increase product penetration while delivering strong commercial outcomes. Your proactive efforts will directly support our customer success strategy while helping small businesses thrive with Xero.
The team & how they connect:
You will join a focused team dedicated to expanding small business adoption across the country. The team works closely alongside Marketing, Data Science, and the wider Customer Success team to turn customer insights into effective outbound campaigns. Together, they combine data-driven curated targets with high-energy engagement to expand our ecosystem footprint.
Initially, the role will focus on:
Executing high-volume outbound campaigns to engage assigned small business accounts.
Promoting integrated payment and financial solutions including Stripe and GoCardless.
Managing conversion pipelines using curated account lists provided by data science teams.
Applying structured sales methodologies to track metrics and achieve target goals.
Maintain Salesforce records and provide insights to optimise messaging and conversions
Where and how you can work:
Xero supports flexible working environments with modern office spaces designed for collaboration and connection. You will enjoy a hybrid work pattern, balancing focused work from home with regular collaborative boost days in the office to connect with the team around you.
Here are some of the things we are looking for:
Direct experience in sales, customer success or business development roles with a focus on active outbound prospecting and building pipelines.
Comfort operating in a fast-paced environment while meeting consistent activity and target metrics.
Strong consultative communication skills to uncover customer needs and explain product benefits clearly.
Proven track record of pipeline management and tracking conversion metrics in CRM systems like Salesforce.
A self-motivated approach to sales activity combined with a collaborative mindset to share best practices with your team.
At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!
Skills Required
- Direct experience in sales, customer success, or business development with active outbound prospecting and pipeline building
- Ability to work in a fast-paced environment while meeting activity and performance targets
- Strong consultative communication skills to identify customer needs and explain product benefits
- Proven pipeline management and conversion metric tracking experience in CRM systems such as Salesforce
- Self-motivated approach to sales activity and collaborative mindset
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — U.S. materials cite about 21 days PTO, 10 wellbeing days, five Xtra days, a volunteer day, and 12 paid holidays, plus an end‑of‑year shutdown. Company descriptions position this package toward the upper tier among midsize/large tech employers in the U.S. market.
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Parental & Family Support — Primary caregivers are described as eligible for up to 26 weeks of fully paid parental leave, with partner leave in some markets. Family‑forming support via Carrot and access to Modern Health for employees and immediate family reinforce depth in this area.
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Wellbeing & Lifestyle Benefits — Access to Modern Health, a funded ThrivePass wellbeing account (U.S.), and flexible/hybrid work are emphasized as part of a broader wellbeing strategy alongside ERGs and “Boost Day” events. Feedback suggests these programs contribute meaningfully to work‑life balance.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
Gallery
Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
