Customer Funds Reconciliation Analyst I

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether

The Purpose:

As a Customer Funds Reconciliation Analyst I at PPRO, you will be part of the Customer Funds Reconciliation Latam team, supporting the Cost of Sales calculation process and managing the invoices of our suppliers. Your mission is to provide financial data which enables PPRO strategy, by ensuring accuracy in our financial results.

What you will be doing:

We get things done / We make things better

• Supporting our accounting and reporting team with a clear focus on reconciliation of customer funds and cost of sales with good understanding of accounting principles and processes
• Supporting the activities to prepare, compare, identify, analyse and solve differences in customer funds and cost of sales to get a deep understanding of PPRO's processes
• Improve the quality and speed (and create new reports) for the internal customer funds and cost of sales analysis
• Keep financial controls and KPI´s up to date
• Answer and solve account manager calls related to reconciliations 

We act with trust and integrity / We work as a team

• Maintain confidentiality and integrity throughout the cost process, ensuring fair and unbiased finance practices
• Work closely with partners to understand cost needs and develop effective improvement plans

We put the customer first

• Respond promptly to internal area inquiries, providing clear and helpful information to support their needs
• Actively listen to feedback to continuously improve the Cost of Sales process and ensure alignment with business needs

Some of the technologies you’ll get to work with:

• Google Suite (gmail, drive, docs, sheets, slides, hangouts) 
• MS Office (advanced Excel, PowerQuery)
• Business Intelligence tools (Power BI, SQL, Python, BigQuery, Tableau)

You’ll need to have:

• Degree in Business Administration, Accounting, Economics, or proven experience in the Financial area
• Proficiency in English is essential (ability to conduct meetings and presentations in English is crucial)
• Ease of handling different systems
• Analytical and investigative skills
• Ability to work within fixed and short timeframes, especially in month end closure
• Strong communication skills and ability to work with remote teams around the globe
• Multi-task and resilient profile to work in a challenging and dynamic environment

What we offer:

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.

Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including life insurance, health insurance + dental plan and travel insurance.

Meal vouchers - BRL 54/ day - Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers. You will also have the choice between meal allowance, supermarket voucher or both (splitting the total value in two)

Transportation Voucher - we will cover your costs of commute!

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

New Value (Deals & Coupon Platform) - Get attractive discounts to restaurants, stores and events

Professional and personal development - We provide leadership cafes, on-the-job

training, and access to LinkedIn learning to help you gain knowledge beyond your role.

We also offer language incentives and cover the costs of your classes!

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.

SESC - private institution that makes available Education, Health, Culture and Recreational programs and events and provides Social Assistance to our employees and their dependents.

Our Principles: 

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.