Customer Facing Project Manager

Posted Yesterday
Be an Early Applicant
Hamilton, NJ, USA
Hybrid
86K-107K Annually
Junior
Aerospace
The Role
Manages customer-facing software and services projects from scoping through delivery, including proposals, status reporting, risk and issue resolution, financial tracking, documentation quality, resource allocation, and timeline adherence. Coordinates cross-functional teams and serves as the project liaison for Support, Product Management, and R&D. The role also supports PMO initiatives, process improvements, SOP updates, Agile and SDLC adherence, and occasional customer-related travel.
Summary Generated by Built In

The Customer Facing Project Manager will use expert skills to scope projects, develop proposal documents, generate demand for services and training as well as ensure issues are resolved and kept within budget and timeline. The Customer Facing Project Manager will be familiar with validation documents and procedures.

Your prominently developed skills in business process operations and improvement activities will be on display. Bring your established record of managing multiple and competing priorities along with your proven leadership and people management skills to an established leader in the Quality Management Software industry.

Responsibilities

Key Responsibilities

  • Deliver weekly integrated status of all project related activities – including project status, issue resolution, risk management and financial status.
  • Conduct performance monitoring, information, and reporting; help diagnose root cause of problems. 
  • Identify and escalate critical issues in timely manner.
  • Review documentation and deliverables from project team to ensure quality delivery of services.
  • Ensure teams are taking corrective action as necessary to deliver complete scope, desired quality and timeliness of customer projects and strategic programs.
  • Keep team apprised via project plans, meetings and discussion minutes of project tasks identified, tasks to be completed, and work not completed.
  • Act as a single point of contact within the project for Support, Product Management and Research & Development.
  • Support Sparta PMO initiatives and assist with relevant SOP updates.
  • Ensure adherence to common processes, such as:
    o     AGILE implementation methodology
    o    Software Development LifeCycle (SDLC)
Qualifications

YOU MUST HAVE

  • 2+ years of Project Management experience. 
  • Must have prior customer facing experience and strong communication skills (oral, written and presentation) negotiation, influencing and relationship skills along with high personal integrity, credibility, and energy.
  • 2+ years of demonstrated leadership within a matrixed organization, managing cross-divisional projects and building effective cross-functional teams and relationships.
  • 2+ years of demonstrated experience working with Project Teams defining, estimating & scheduling project work to achieve project scope and ensure resource allocation is mapped to requirements.
  • 2+ years Demonstrated experience managing project financials including the PO burn rate throughout the project lifecycle.
     

WE VALUE

  • Product Life-Cycle Management (PLM) process
  • PRIME implementation methodology
  • Successful completion of Bachelors’ degree or relevant business / information technology or equivalent experience
  • Experience with software implementations 
  • Strong experience with the MS Office Suite particularly Project, Excel, PowerPoint, Visio. 
  • Candidates with Salesforce experience will receive priority consideration
  • Agile Scrum Certification 
  • Work experience in Life Sciences, Medical Device, Consumer Packaged Goods (CPG) or Discrete
  • Manufacturing highly preferred
  • Travel is occasional as warranted by project work; frequency will vary depending on project requirements 
  • Experience working with subcontractors during all phases of program lifecycle
  • Experience utilizing MS Office Suite, SAP and other business tools used in the execution of subcontracts management activities
  • Bi-lingual- Spanish 


The annual base salary range for this position is $85,600 - $106,800. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

 

 

ABOUT HONEYWELL 

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial-end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more (https://www.honeywell.com/us/en) 

 

 

THE BUSINESS UNIT

Honeywell Process Solutions (HPS) is a global leader in automation control and industrial software, providing advanced solutions that improve safety, reliability, and efficiency for process industries. HPS delivers innovative technologies and services that enable customers to optimize operations, reduce costs, and increase productivity across a wide range of sectors including oil and gas, refining, chemicals, and power generation.

 

 

BENEFITS OF WORKING FOR HONEYWELL 

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell 

 

 

 

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: September 8, 2026. 

 

 

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more (https://www.honeywell.com/us/en/company/inclusion-and-engagement) 

About UsHoneywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Skills Required

  • 2+ years of project management experience
  • Prior customer-facing experience
  • Strong oral, written, presentation, negotiation, influencing, and relationship skills
  • 2+ years of leadership experience within a matrixed organization
  • Experience managing cross-divisional projects and building cross-functional teams and relationships
  • 2+ years of experience defining, estimating, and scheduling project work
  • Experience mapping resource allocation to project requirements
  • 2+ years of experience managing project financials, including purchase order burn rate
  • Bachelor's degree in business, information technology, or equivalent experience
  • Product Lifecycle Management process experience
  • PRIME implementation methodology experience
  • Experience with software implementations
  • Strong experience with Microsoft Office, especially Project, Excel, PowerPoint, and Visio
  • Salesforce experience
  • Agile Scrum Certification
  • Work experience in Life Sciences, Medical Device, Consumer Packaged Goods, or Discrete Manufacturing
  • Experience working with subcontractors throughout the program lifecycle
  • Experience using SAP and other business tools for subcontract management
  • Bilingual Spanish language skills
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Mississauga, Ontario
10,000 Employees
Year Founded: 1914

Similar Jobs

Honeywell Logo Honeywell

Project Manager

Aerospace • Security • Energy • Industrial
Hybrid
Hamilton, NJ, USA
110269 Employees
86K-107K Annually

Acquia Logo Acquia

Artificial Intelligence Engineer

AdTech • Cloud • Marketing Tech • Productivity • Software • Analytics • Automation
Easy Apply
Remote or Hybrid
United States
1100 Employees
150K-200K Annually
Hybrid
2 Locations
289097 Employees

Rapid7 Logo Rapid7

Operations Analyst

Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Remote or Hybrid
United States
2400 Employees
82K-110K Annually

Similar Companies Hiring

Red 6 Thumbnail
Aerospace • Hardware • Software • Virtual Reality • Defense
Orlando, Florida
186 Employees
Outpost Space Thumbnail
Aerospace • Defense
US
24 Employees
Revel.io Thumbnail
Aerospace • Hardware • Robotics • Software
US
50 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account