Customer Facing Project Manager

Posted Yesterday
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Hamilton, NJ, USA
Hybrid
86K-107K Annually
Junior
Aerospace • Security • Energy • Industrial
The Role
Manages customer-facing software and services projects from scoping and proposals through delivery. Responsibilities include project status reporting, financial and budget tracking, risk and issue management, quality reviews, corrective actions, resource planning, stakeholder communication, and coordination with Support, Product Management, and R&D. The role also supports PMO initiatives, SOP updates, Agile and SDLC adherence, subcontractor coordination, and demand generation for services and training.
Summary Generated by Built In

The Customer Facing Project Manager will use expert skills to scope projects, develop proposal documents, generate demand for services and training as well as ensure issues are resolved and kept within budget and timeline. The Customer Facing Project Manager will be familiar with validation documents and procedures.

Your prominently developed skills in business process operations and improvement activities will be on display. Bring your established record of managing multiple and competing priorities along with your proven leadership and people management skills to an established leader in the Quality Management Software industry.

Responsibilities

Key Responsibilities

  • Deliver weekly integrated status of all project related activities – including project status, issue resolution, risk management and financial status.
  • Conduct performance monitoring, information, and reporting; help diagnose root cause of problems. 
  • Identify and escalate critical issues in timely manner.
  • Review documentation and deliverables from project team to ensure quality delivery of services.
  • Ensure teams are taking corrective action as necessary to deliver complete scope, desired quality and timeliness of customer projects and strategic programs.
  • Keep team apprised via project plans, meetings and discussion minutes of project tasks identified, tasks to be completed, and work not completed.
  • Act as a single point of contact within the project for Support, Product Management and Research & Development.
  • Support Sparta PMO initiatives and assist with relevant SOP updates.
  • Ensure adherence to common processes, such as:
    o     AGILE implementation methodology
    o    Software Development LifeCycle (SDLC)
Qualifications

YOU MUST HAVE

  • 2+ years of Project Management experience. 
  • Must have prior customer facing experience and strong communication skills (oral, written and presentation) negotiation, influencing and relationship skills along with high personal integrity, credibility, and energy.
  • 2+ years of demonstrated leadership within a matrixed organization, managing cross-divisional projects and building effective cross-functional teams and relationships.
  • 2+ years of demonstrated experience working with Project Teams defining, estimating & scheduling project work to achieve project scope and ensure resource allocation is mapped to requirements.
  • 2+ years Demonstrated experience managing project financials including the PO burn rate throughout the project lifecycle.
     

WE VALUE

  • Product Life-Cycle Management (PLM) process
  • PRIME implementation methodology
  • Successful completion of Bachelors’ degree or relevant business / information technology or equivalent experience
  • Experience with software implementations 
  • Strong experience with the MS Office Suite particularly Project, Excel, PowerPoint, Visio. 
  • Candidates with Salesforce experience will receive priority consideration
  • Agile Scrum Certification 
  • Work experience in Life Sciences, Medical Device, Consumer Packaged Goods (CPG) or Discrete
  • Manufacturing highly preferred
  • Travel is occasional as warranted by project work; frequency will vary depending on project requirements 
  • Experience working with subcontractors during all phases of program lifecycle
  • Experience utilizing MS Office Suite, SAP and other business tools used in the execution of subcontracts management activities
  • Bi-lingual- Spanish 


The annual base salary range for this position is $85,600 - $106,800. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

 

 

ABOUT HONEYWELL 

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial-end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more (https://www.honeywell.com/us/en) 

 

 

THE BUSINESS UNIT

Honeywell Process Solutions (HPS) is a global leader in automation control and industrial software, providing advanced solutions that improve safety, reliability, and efficiency for process industries. HPS delivers innovative technologies and services that enable customers to optimize operations, reduce costs, and increase productivity across a wide range of sectors including oil and gas, refining, chemicals, and power generation.

 

 

BENEFITS OF WORKING FOR HONEYWELL 

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell 

 

 

 

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: September 8, 2026. 

 

 

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more (https://www.honeywell.com/us/en/company/inclusion-and-engagement) 

About UsHoneywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Skills Required

  • 2+ years of project management experience
  • Prior customer-facing experience
  • Strong oral, written, presentation, negotiation, influencing, and relationship skills
  • 2+ years of leadership experience within a matrixed organization
  • Experience managing cross-divisional projects and building cross-functional teams and relationships
  • 2+ years of experience defining, estimating, and scheduling project work
  • Experience mapping resource allocation to project requirements
  • 2+ years of experience managing project financials, including purchase order burn rate
  • Bachelor's degree in business, information technology, or equivalent experience
  • Product Lifecycle Management process experience
  • PRIME implementation methodology experience
  • Experience with software implementations
  • Strong experience with Microsoft Office Suite, particularly Project, Excel, PowerPoint, and Visio
  • Salesforce experience
  • Agile Scrum certification
  • Experience in Life Sciences, Medical Device, Consumer Packaged Goods, or Discrete Manufacturing
  • Experience working with subcontractors throughout the program lifecycle
  • Experience with SAP and business tools used for subcontract management
  • Bilingual Spanish language skills

Honeywell Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Honeywell and has not been reviewed or approved by Honeywell.

  • Retirement Support Retirement benefits are anchored by a strong 401(k) match with clear vesting and annual funding mechanics. Plan administration and education resources further reinforce long‑term savings support.
  • Leave & Time Off Breadth Time away provisions include company holidays, flexible vacation for many exempt roles, and paid sick time. These policies contribute meaningful breadth beyond base pay.
  • Parental & Family Support Paid parental leave is available to all parents with flexible usage options, and certain family‑building supports are included. Birth mothers can coordinate leave with short‑term disability for extended coverage.

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The Company
HQ: Charlotte, NC
110,269 Employees
Year Founded: 1906

What We Do

Honeywell is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

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