Join us to create change and have an impact in homes around the world.
At Electrolux Group, our vision is to be the home appliance industry leader in consumer satisfaction by delivering outstanding lifetime experiences with solutions that always get better. We share ideas and collaborate so that together, we can develop solutions that deliver more enjoyable and sustainable living.
Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Where you’ll be:
This position will be based in the Charlotte, NC HQ; hybrid work policy model.
About the Role:
The Sales Operations Specialist supports the Contract Sales channel (Single Family, Multi-Family, and OEM) by managing critical order fulfillment processes, resolving operational issues, and serving as a key liaison between sales and internal business partners. This role helps ensure a seamless customer experience through data analysis, reporting, order management, and cross-functional collaboration with transportation, warehousing, inventory, and customer support teams. The ideal candidate is highly organized, detail-oriented, proactive in solving problems, and capable of managing multiple priorities in a fast-paced environment.
Key Responsibilities:
- Serve as the primary Sales Operations contact for the Contract Sales team, supporting order-related inquiries, shipment exceptions, and process escalations.
- Manage daily operational activities, including order blocks, open orders, aged deliveries, credit holds, and product lifecycle reviews.
- Partner with transportation, warehousing, inventory, and customer service teams to ensure timely order fulfillment and issue resolution.
- Analyze order and sales data to identify trends, exceptions, and opportunities for process improvement.
- Prepare and deliver recurring business reports and order book reviews for leadership stakeholders.
- Support product lifecycle management activities, including end-of-life transitions, product substitutions, and data integrity reviews.
- Monitor compliance with operational processes and customer service standards.
- Contribute to continuous improvement initiatives and provide operational support for additional sales channels as needed.
Minimum Qualifications:
- Bachelor’s degree
- Advanced proficiency in Microsoft Excel and the Microsoft Office Suite.
- Experience working with ERP systems; SAP experience preferred.
- Familiarity with Power BI or other business intelligence/reporting tools.
- Strong analytical skills with the ability to interpret data and translate findings into actionable recommendations.
Benefits include:
- Flexible work hours/hybrid work environment
- Medical, dental, vision and life insurance
- Competitive holiday and vacation time off program
- Retirement Savings Plan (401(k)) with relevant company contribution.
- Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service
Please be advised that we are unable to offer visa sponsorship for this position at this time.
Find more on:
Electrolux Group North America: https://www.linkedin.com/company/electrolux/life/northamerica/ Electrolux Group Careers: https://career.electroluxgroup.com/global/en
Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through [email protected]. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
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Skills Required
- Bachelor's degree
- Advanced proficiency in Microsoft Excel and Microsoft Office Suite
- Experience working with ERP systems
- SAP experience
- Familiarity with Power BI or other business intelligence and reporting tools
- Strong analytical skills and ability to translate data into actionable recommendations
Electrolux Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Electrolux and has not been reviewed or approved by Electrolux.
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Healthcare Strength — Core medical, dental, and vision coverage is described as solid, with some references to first‑day eligibility and mainstream carriers. Health benefits are consistently positioned as a reliable component of the total package.
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Retirement Support — A 401(k) with company match is emphasized as a plus, with the match often characterized as generous. Retirement offerings are frequently cited as a meaningful part of overall compensation.
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Leave & Time Off Breadth — Vacation/PTO and paid holidays are highlighted, with mentions of floating holidays or personal days in some locations. Time‑off provisions contribute positively to overall benefits perceptions.
Electrolux Insights
What We Do
Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to www.electroluxgroup.com.
