CUSTOMER ENGINEER

Reposted Yesterday
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Stoughton, WI, USA
In-Office
77K-85K Annually
Entry level
Greentech • Industrial • Manufacturing
The Role
The Customer Engineer will serve as a technical liaison between OEMs and customers, supporting new product integration, resolving installation issues, and ensuring compliance with product specifications within the automotive industry.
Summary Generated by Built In

At Atmus, employees are viewed as people first, then colleagues. We give you the freedom and flexibility to do what you’re good at and make an impact. Work alongside today’s most innovative thinkers and help shape the future with Atmus. 

We are looking for a talented CUSTOMER ENGINEER to join our team at Atmus Filtration Technologies.

Location: Stoughton WI - Onsite with flexibility  minimum of 3 days in office required)

Travel: less than 10%

This dual customer/product focused position serves as the technical liaison between OEMs and represents our customers during new product development programs. 

Applying Atmus’ products to customer vehicles requires the development of technical specifications, implementing new design configurations, and delivering high performance, low-cost equipment and system solutions integrated with customers’ products in a variety of applications. 

Integrating high quality and optimized customer solutions requires the interaction with sales and marketing teams.

Experience:

Prior entry level engineering equivalent work experience in a relevant discipline area is required. 

Knowledge of MS Office tools is preferred

Top 3 skills required for the role

  1. The candidate should have good technical knowledge/ experience in the auto industry.  
  2. Self-motivated and fast learner.
  3. Preferred to have some CAD modeling knowledge.  
Responsibilities

Key Responsibilities:

Investigates integration and installation problems, understands causal mechanisms, recommends appropriate action, owns problem resolution and documents results with guidance from more experienced team members.

Applies and supports the improvement of processes such as Installation Quality Assurance, OEM integration and product selection and tools required to support the processes and enable high quality decision making. 

Obtains input and negotiates with Subject Matter Experts and Product Development Teams and delivers product data and installation requirements to Application Engineers and OEMs.

Makes decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization and quality. 

Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver product technical information, manage product specifications, communicate product change information, conduct installation issue resolutions and facilitate customer requests

Applies in-depth product, application and market knowledge to support Original Equipment Manufacturer product selection and equipment design

Translates customer needs and "voice of the customer" into functional product requirements

Serves as customer/market advocate inside Atmus during participation in new product development programs, design reviews and product change request processes

Ensures products are applied and installed correctly to meet customer system requirements and environments

Assures installation quality by validating prototype machine performance and ensuring installations meet Atmus requirements

Owns problem resolution for moderately complex components, products, systems, subsystems or services with a greater degree of technical complexity and ambiguity over the entry level engineer level and with greater accountability to the project team.

Provides independent execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes.

Involves minimal direct management of people but could involve the coordination and direction of work amongst technicians and/or temporary student employees.

Qualifications

Education, Licenses, Certifications: 

College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required. 

Post-graduate (Master's) degree relevant to this discipline area may be required for select roles.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Prior entry level engineering equivalent work experience in a relevant discipline area is required. Knowledge of MS Office tools is preferred

Base salary range: $76,554 to $85,059/year.

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate. 

Compensation and Benefits 

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Medical/Dental/Life Insurance, Health Savings Account, other personal and professional benefits. 

Atmus and E-verify  

At Atmus, we are proud to be an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. 

Atmus will validate the right to work using E-Verify. Atmus will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Skills Required

  • Bachelor's degree in Engineering or appropriate STEM field
  • Entry level engineering equivalent work experience
  • Knowledge of MS Office tools
  • Some CAD modeling knowledge

Atmus Filtration Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Atmus Filtration Technologies and has not been reviewed or approved by Atmus Filtration Technologies.

  • Healthcare Strength Healthcare coverage includes medical, dental, vision and access to FSA/HSA alongside life and disability insurance. Feedback suggests this breadth meets mainstream large‑company expectations.
  • Retirement Support Retirement program includes a 401(k) with company support highlighted in public benefit descriptions. Feedback suggests retirement benefits are viewed positively for a manufacturing employer.
  • Parental & Family Support Parental leave and adoption assistance are part of the package. Feedback suggests family-oriented benefits add meaningful value in this context.

Atmus Filtration Technologies Insights

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The Company
HQ: Nashville, Tennessee
1,483 Employees
Year Founded: 1958

What We Do

Atmus designs, manufactures and sells filtration solutions that create a better future by protecting what is important. Founded within Cummins in 1958 and independent since 2023, we bring more than 65 years of innovation and engineering expertise to deliver high-performance filtration solutions. Our comprehensive line of high-quality filtration products is trusted by customers worldwide. With more than 27,000 part numbers, the Fleetguard® brand covers the filtration needs for nearly all makes of vehicles and equipment in our core markets. In addition, our Koch Filter® brand offers some of the broadest selections of air filtration solutions, with over 55,000 products for residential, commercial and industrial applications, as well as specialty environments. We create and innovate every day. With a forward focus, we never sit still. We realize the world is bigger than us and aspire for a better future for our shared humanity. Our culture is shaped by our core values: • Build trust in every relationship every day. • Be inclusive by embracing our differences and building a community where everyone feels valued. • Have courage to speak up, take action and shape the future. • Show caring by engaging with kindness and consideration for the well-being of others.

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