Company Overview
Job Description/Preferred Qualifications
Responsibilities
Respond to routine customer requests.
- Provide metrology product application support in both onsite and remote.
- Create film/OCD structure model by spectra analyzing to meet customer production requirement
- Perform routine problem diagnosis and problem resolution for wafer characterization at customer site.
- Provide product theory and operational training to customers.
- Execute project with supervision from manager or project lead.
- Support preparation and demonstration of products to the customer base.
- Upon reaching L2 product certification, assist training activities of new engineers.
- Gather and feedback competitive information (when appropriate and feasible) to manager and team.
- Gather gap analysis and fab profile information to manager and team.
- Lead small projects.
- Provide support during H2H, collaborations, beta projects, and gap analysis.
- Contribute to SW development for engagement projects with division.
- Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution.
- Document technical solution and create best known methods (BKMs) on supported products.
- Lead preparation and demonstration of products to the customer base.
Qualifications
- PHD/MS or equivalent combination of education and experience in engineering applications.
- Proficient in computer applications for data presentation and analysis.
- Ability to effectively convey ideas through oral and written communications.
- Proficient in the English language.
- Ability to multitask in a constantly changing work environment.
- Responsible working attitude and should be a team player.
- Good working knowledge (implies understanding as well as the ability to apply theories and concepts in a variety of circumstances) of customer processing knowledge.
- Good working knowledge of various applications.
- Ability to diagnose and resolve basic customer issues
- Strong communication skills especially technical writing skills.
Preferred:
- IC Fab process development experience is a plus.
- Knowledge in defect detection, metrology, process control and yield management is a plus.
Minimum Qualifications
Master's/Doctor's Level Degree
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Skills Required
- Master's or PhD in engineering or equivalent combination of education and experience
- Proficient in computer applications for data presentation and analysis
- Ability to effectively convey ideas through oral and written communication
- Proficient in English
- Ability to multitask in a constantly changing work environment
- Responsible working attitude and team player
- Good working knowledge of customer processing knowledge
- Good working knowledge of various applications
- Ability to diagnose and resolve basic customer issues
- Strong technical writing skills
- IC fab process development experience
- Knowledge in defect detection, metrology, process control and yield management
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
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Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
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Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
