Customer Engagement Applications Engineer

Reposted 14 Days Ago
Be an Early Applicant
2 Locations
In-Office
Entry level
Hardware
The Role
The role involves developing product applications, troubleshooting complex problems, providing customer support, and analyzing data to identify sales opportunities. A strong technical background in IC/mask manufacturing is preferred.
Summary Generated by Built In

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

Responsibilities:

1.Develop and implement product applications for existing KLA products to provide maximum value to the customer.
2.Troubleshoot the most complex problems and determine remedial actions required to resolve problems.
3.Respond to customer requests and provide the high quality support with effective communication
4.Must have a complete understanding of the customer's overall process and be considered an expert on a specific customer process module.
5.Analyze data on gap analysis and fab profile, and assist in identifying key sales opportunities with relative parties.
6.Communicate the technical requirements with divisions to identify the solutions. 

Requirements:

1.MS / BS with 1-3 years’ experience of IC/mask manufacturing or equivalent combination of education and experience in engineering applications.
2.Possessing >2 years of KT relative tool set knowledge/experience is preferred.
3.Ability to set priorities and delegate tasks during critical situations where multiple issues must be handled simultaneously.
4.Demonstrated skills in conceptualizing creative technical solutions, documenting them, and presenting them to management.
5.Strong presentation, technical writing & communication skills.
6.Proficient in the English language.
7.Knowledge in defect detection, metrology, and yield management is a plus
 

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Skills Required

  • MS / BS in engineering applications or related field
  • 1-3 years of experience in IC/mask manufacturing or equivalent
  • >2 years of KT relative tool set knowledge/experience
  • Strong presentation, technical writing & communication skills
  • Knowledge in defect detection, metrology, and yield management

KLA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.

  • Retirement Support U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
  • Equity Value & Accessibility A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
  • Strong & Reliable Incentives A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.

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The Company
HQ: Milpitas, CA
10,001 Employees

What We Do

KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.

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