Customer Engagement Applications Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

Responsibilities:

1.Develop and implement product applications for existing KLA products to provide maximum value to the customer.
2.Troubleshoot the most complex problems and determine remedial actions required to resolve problems.
3.Respond to customer requests and provide the high quality support with effective communication
4.Must have a complete understanding of the customer's overall process and be considered an expert on a specific customer process module.
5.Analyze data on gap analysis and fab profile, and assist in identifying key sales opportunities with relative parties.
6.Communicate the technical requirements with divisions to identify the solutions. 

Requirements:

1.MS / BS with 1-3 years’ experience of IC/mask manufacturing or equivalent combination of education and experience in engineering applications.
2.Possessing >2 years of KT relative tool set knowledge/experience is preferred.
3.Ability to set priorities and delegate tasks during critical situations where multiple issues must be handled simultaneously.
4.Demonstrated skills in conceptualizing creative technical solutions, documenting them, and presenting them to management.
5.Strong presentation, technical writing & communication skills.
6.Proficient in the English language.
7.Knowledge in defect detection, metrology, and yield management is a plus
 

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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