Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
The Data/EDI Specialist is responsible for analyzing and auditing data, configuring and testing EDI files, supporting software implementations, and delivering solutions that meet client needs. This position works directly with clients, carriers, and vendors while ensuring accuracy, quality, and adherence to established processes and deadlines. The ideal candidate is highly detail-oriented, customer-focused, and capable of managing multiple priorities in a deadline-driven environment.
Essential Duties and Responsibilities- Audit, validate, and upload data for new and existing client implementations, including moderately complex and higher-complexity projects.
- Configure and maintain new and existing EDI files using third-party software and established standard operating procedures (SOPs).
- Perform testing, auditing, and quality assurance reviews of EDI configurations to ensure accurate functionality and successful implementation.
- Interpret and follow established SOPs while contributing recommendations for process improvements and documentation enhancements.
- Build and maintain positive working relationships with clients, vendors, and carrier partners to support service excellence and client retention.
- Provide direct support to assigned clients and assist with customer service requests and issue resolution.
- Maintain working knowledge of employee benefits products, services, regulations, and technology platforms to effectively configure and test solutions.
- Conduct root cause analysis and troubleshoot data, file, and system issues.
- Serve as a subject matter resource during client meetings and implementation discussions.
- Support and mentor Analysts and Senior Analysts through training, coaching, and knowledge sharing.
- Promote teamwork, collaboration, and a positive work environment across the department.
- Ensure individual work meets quality standards and established service expectations.
- Participate in ongoing professional development and training related to industry trends, regulations, software solutions, and emerging technologies.
- Follow all departmental policies, procedures, and compliance requirements.
- Perform additional duties and special projects as assigned.
- Associate's degree, Bachelor's degree, or equivalent combination of education and experience.
- 2–5 years of software implementation, systems configuration, or related experience.
- Strong analytical and problem-solving skills.
- Ability to quickly learn and apply new technology, processes, and concepts.
- Proficiency with Microsoft Office Suite.
- Experience working with database applications and large data sets.
- Strong customer service and communication skills.
- Professional telephone and client interaction skills.
- Ability to maintain a high degree of confidentiality and discretion.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- 2–4 years of experience in an office environment, preferably within insurance, employee benefits, human resources, or financial services.
- 1–2 years of experience with employee data file management, EDI development, or benefits administration technology.
Pay Range
26 - 28 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- Associate's degree, Bachelor's degree, or equivalent combination of education and experience.
- 2-5 years of software implementation, systems configuration, or related experience.
- Strong analytical and problem-solving skills.
- Ability to quickly learn and apply new technology, processes, and concepts.
- Proficiency with Microsoft Office Suite.
- Experience working with database applications and large data sets.
- Strong customer service and communication skills.
- Professional telephone and client interaction skills.
- Ability to maintain a high degree of confidentiality and discretion.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- 2-4 years of office environment experience, preferably within insurance, employee benefits, human resources, or financial services.
- 1-2 years of experience with employee data file management, EDI development, or benefits administration technology.
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
