Job Duties:
- Administrative duties for onboarding new customers that may require working in several different applications.
- Working with sales and customers directly to acquire information for onboarding.
- Make updates and changes to customers inventory, service requirements or contact information in FleetNet applications.
- May also perform additional duties, such as: data analysis, special projects related to customer's needs, reporting.
- Consult supervisor as needed for problem/complex request resolutions.
- Provide input for improvements, diagnostic tools, and process changes.
- Monitor queues to proactively look for changes needed and potential issues.
Minimum Qualifications:
- High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field.
Preferred Qualifications:
- Friendly and professional tone and demeanor.
- Can-do attitude, self-starter with a willingness to assist in all functional areas as needed.
- Capable of interacting effectively with clients and vendors as well as managers and peers.
- Customer Oriented - Desire to serve both external and internal customers by focusing effort of meeting the clients' needs.
- Working knowledge and proficiency with Microsoft Excel and Word applications.
- Excellent verbal and written communications and interpersonal skills. Bi-lingual, a plus.
- Effective problem solving and technical troubleshooting skills.
- Ability to work independently as well as in a team environment.
- Ability to manage multiple projects simultaneously.
- Willingness to work overtime.
USD 17.74 - 26.59 per hour
Compensation:
Hourly base pay rate is $17.74 - $26.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Top Skills
What the Team is Saying
What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking.
Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more.
As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront.
Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
Gallery
Cox Enterprises Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
