NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people.
Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.
Our Japan Sales Operations team seeks a seasoned and strategic Customer Business Operations Specialist. This meaningful role focuses on direct customer relationships. You will manage the entire order lifecycle, from forecast management to delivery and post-shipment support. Collaboration with sales, finance, and operations is essential to maintain smooth and reliable processes.
What you’ll be doing:
Oversee and optimize the entire sales funnel, from lead generation to deal closure
Analyze sales data and metrics to identify trends, opportunities, and areas for improvement
Develop and implement strategies to streamline sales processes and increase productivity
Manage and optimize the CRM system and other sales technologies
Collaborate with sales leadership to create accurate sales forecasts
Provide regular reporting and insights to sales leadership on sales performance
Work cross-functionally with sales, marketing, finance, and product teams to align strategies
Continuously evaluate and implement new sales tools and technologies
What we need to see:
Bachelor's degree in Business, Marketing, or related field
3+ years of experience in sales operations or related roles
Strong analytical skills with proficiency in data analysis and visualization tools
Expert knowledge of CRM systems, preferably Salesforce
Excellent project management and organizational skills
Strong leadership abilities with experience managing teams
Exceptional communication and interpersonal skills
Strategic thinker with the ability to translate data into actionable insights
Experience with sales forecasting and pipeline management
Ways to stand out from the crowd:
Experience in a high-growth technology company
Knowledge of sales methodologies and best practices
Familiarity with marketing automation tools
Experience with business intelligence platforms (e.g., Tableau, Salesforce)
The ideal candidate is a diligent problem solver who thrives in a fast-paced, customer-focused environment. You balance day-to-day execution with a mentality for continuous improvement, and you build customer trust through consistent, reliable follow-through. Ready to make a real impact? We would love to hear from you!
Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/
Skills Required
- Bachelor's degree in Business, Supply Chain, or a related field
- More than 3 years of experience in customer operations, supply chain operations, or order management
- Experience with order-to-delivery workflows, including order intake, booking, backlog management, shipment coordination, and post-delivery follow-up
- Experience with an ERP or order management system, such as SAP or equivalent
- Strong analytical skills and ability to identify discrepancies and make actionable recommendations
- Excellent written and verbal communication skills in Japanese and English
- Cross-functional collaboration experience with sales, finance, operations, and international colleagues
- Experience in direct customer-facing operations and managing customer procurement relationships
- Ability to navigate ambiguous situations and non-standard customer requirements
- Interest in using technology and automation to improve work processes
- Experience with customer-proprietary ordering or procurement systems
- Experience with accounts receivable management, credit limit coordination, or rebate processing
- Experience with export compliance paperwork and environmental regulatory surveys
- Background in a high-growth technology or semiconductor company
- Familiarity with CRM tools and business intelligence platforms
NVIDIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NVIDIA and has not been reviewed or approved by NVIDIA.
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Equity Value & Accessibility — Company stock and RSUs have driven exceptional total compensation, with a generous employee stock purchase plan and ongoing equity refreshers playing a central role. Feedback suggests historic share-price gains created significant financial upside for many.
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Healthcare Strength — Multiple plan options (HSA, PPO, and in some locations Kaiser) with in-network preventive care covered at 100% and company HSA contributions indicate a robust offering. Mental-health sessions and broad dental, vision, and disability coverage further strengthen the package.
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Parental & Family Support — Up to 22 weeks of fully paid parental leave, adoption and surrogacy reimbursement, and coverage for IVF and egg freezing are highlighted as standout features. Additional family-care resources and caregiving support broaden the appeal.
NVIDIA Insights
What We Do
NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, NVIDIA is increasingly known as “the AI computing company.”
