The Role
Act as strategic advisor to drive Coupa Pay adoption and configuration across multiple customers. Manage engagements with project management best practices, deliver technical and functional guidance, enable suppliers, produce data-driven insights, collaborate cross-functionally, and support customer success, growth, and long-term value realization.
Summary Generated by Built In
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
What You'll Do:
- Serve as a strategic advisor to customers by driving adoption, optimizing configuration, and aligning Coupa Pay usage with business goals.
- Manage multiple customer engagements using strong project management practices, including regular status updates, adoption plans, and action tracking.
- Provide functional and technical expertise across all Coupa Pay capabilities, including support for major releases and supplier enablement.
- Deliver compelling, data-driven insights to identify opportunities for improvement and enhance customer value realization.
- Collaborate with internal teams and forge strong customer relationships to support growth, self-sufficiency, and long-term success.
What You Will Bring to Coupa:
- 5+ years of experience in finance, procurement, accounts payable, sourcing, or IT, with a strong preference for a background in both procurement and AP.
- Proven client management skills with the ability to drive continuous improvement and thrive in fast-paced, high-growth environments.
- Strong communication, organizational skills, attention to detail, and a passion for problem-solving and understanding core processes.
- Experience with SaaS solutions, software configuration, and delivering product demonstrations; familiarity with financial/accounting and CRM systems (e.g., Salesforce).
- Proficiency in AI tools such as Gemini and Notebook LM, Proficiency in Excel and a goal-oriented mindset with a collaborative, curious, and adaptable approach.
- Knowledge of SQL, PHP or other programming languages is a plus.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Skills Required
- 5+ years of experience in finance, procurement, accounts payable, sourcing, or IT
- Background in both procurement and accounts payable (strong preference)
- Proven client management skills and ability to drive continuous improvement in fast-paced environments
- Strong communication, organizational skills, attention to detail, and problem-solving orientation
- Experience with SaaS solutions, software configuration, and delivering product demonstrations
- Familiarity with financial/accounting systems and CRM systems (e.g., Salesforce)
- Proficiency in AI tools such as Gemini and Notebook LM
- Proficiency in Excel
- Functional and technical expertise with Coupa Pay capabilities (supporting releases and supplier enablement)
- Knowledge of SQL, PHP or other programming languages
What the Team is Saying
Aditya Maheshwari
Sr. Software Engineer, Cloud
Alex Moon
Operations Analyst, Order Management
Jose Miguel Jimenez
Procurement
Jessica Fonseca
Technical Support Specialist
Daniela Aristizábal
Associate Planning & Operations Analyst
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, vision, and mental‑wellness resources for employees and dependents begin on the first day of employment. Recent updates to health‑insurance programs this year indicate active management of core coverage.
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Leave & Time Off Breadth — Flexible Time Off, floating holidays, paid parental leave, and dedicated volunteer time off are emphasized as part of standard offerings. A global minimum vacation allowance outside the U.S. is also advertised.
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Retirement Support — Competitive compensation is paired with retirement savings programs, including a U.S. 401(k) with company match. An Employee Stock Purchase Plan is also referenced as part of long‑term financial support.
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The Company
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
Typical time on-site:
Flexible
Foster City
HR
Ann Arbor
Bangalore office
Bogotá, CO
Boston, MA
Chicago, IL
Dubai, Dubai 48800
Hyderabad office
São Paulo, BR
Pune office
Shivaji Nagar, IN
Singapore, SG
Tokyo Office
Uppsala, SE
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