Customer Account Manager

Posted An Hour Ago
Be an Early Applicant
Milton, GA, USA
In-Office
Junior
Agency • Marketing Tech
The Role
Build and nurture client relationships, meet sales quotas, acquire new customers, conduct market research, represent brand partners, provide customer service, and share sales-team feedback with management. The role is entry-level and includes training, business development, client-facing communication, and revenue-driving responsibilities.
Summary Generated by Built In

Tidewater is a consulting firm in the heart of Atlanta. We are founded on tenacity, creativity, invention, and optimism. Our management team is dedicated to empowering our employees and promoting a diverse, performance-based, work environment that provides everyone an equal chance to succeed.

Currently, we are seeking an entry level professional to train as the first point of contact for consumers. The primary function of this role is to meet with prospective new accounts to educate and assist in securing business. Our ultimate goal is to drive revenue on behalf of our client.

Important Responsibilities:

  • Building/nurturing business relationships: The Entry Level Account Manager is responsible for establishing long lasting business relationships with clients, including follow up meetings and problem solving to improve the customer experience. 
  • Meeting sales targets: Achieve quotas by setting the standard of hard work, executing sales systems, and representing our brand partners with integrity and professionalism.
  • Conducting market research: Maintain a good understanding of the market and industry trends in order to identify consumer demographics and provide great customer service.
  • Providing feedback to management: Deliver regular feedback to management about the performance of the sales team and identify areas for improvement. Offer solutions.

 Qualifications:

  • Associates degree or some college preferred, but not required
  • 2+ years of experience in client facing, customer service roles
  • Strong student mentality and proven ability to teach and train others
  • Comfortability in a fast paced, performance-based position

Apply if you have experience or interest in any of the following: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition

Skills Required

  • Associates degree or some college
  • 2+ years of experience in client-facing or customer service roles
  • Strong student mentality
  • Proven ability to teach and train others
  • Comfort working in a fast-paced, performance-based position
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The Company
HQ: Atlanta, GA
7 Employees

What We Do

At Tidewater Consulting, we empower brands to expand their market share and build a strong brand image. We create compelling customer acquisition strategies that help brands broaden their reach while retaining existing customers.

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