Job Description:
As a key actor of the Customer Acceptance and Delivery Multi-Functional Team ""CAD MFT"" you will represent the Airbus Quality organization in front of our Customers.
Integrated in the Customer Line, you will be in charge of a portfolio of Customers with whom you will build and maintain a trustful relationship all along the aircraft production cycle and in particular during the Final Assembly Line and Delivery phases.
As the representative of the Quality organization in front of our Customers and with the objective of reinforcing our Customer's satisfaction (while protecting Airbus interests), your main missions will be to:
Manage customer communication for all quality related topics whether it relates to cabin, structure, system or paint.
Define, prioritize and agree with the Customers the quality top irritants and repetitive items for a specific Customer or across fleets to manage the “Customer Feedback Loop” in cross functional teams (Quality, Operations, Engineering, Procurement, etc.).
Ensure risk management of quality topics (Major Manufacturing Issues, CA re-allocation, Concession review, Quality Survey Report etc.).
Launch and/or coordinate quality corrective actions and projects to enhance Customer satisfaction (reduction of Customer repetitive items, Concession improvement, etc.).
Foster cross site and cross programme actions consistency and anticipation mindset.
Ensure awareness of in-service issues within the CAD MFT and define the associated containment and communication strategy with the CAD MFT.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus (Tianjin) Delivery Centre LimitedEmployment Type:
Fixed term-------
Experience Level:
ProfessionalJob Family:
Quality AssuranceBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Skills Required
- Experience in quality assurance and customer communication
- Ability to manage cross-functional teams
- Experience with risk management related to quality issues
- Strong interpersonal and communication skills
Airbus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbus and has not been reviewed or approved by Airbus.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive in several locations, including medical, dental, and vision options available from day one in the U.S. Access to life insurance, disability coverage, and employee assistance/wellbeing support adds breadth to the health offering.
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Retirement Support — Retirement support is framed as a meaningful part of the package through plans such as a 401(k) with company matching in the U.S. These programs strengthen long-term financial security beyond base wages.
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Leave & Time Off Breadth — Time-off provisions are described as generous in some settings, including vacation availability from day one and extended holiday coverage. Flexible working arrangements and hybrid options further increase the perceived value of time-related benefits.
Airbus Insights
What We Do
Airbus is a global leader in aeronautics, space and related services. In 2020, it generated revenues of €49.9 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Airbus is an international pioneer in the aerospace industry and a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We believe that it’s not just what we make, but how we make it that counts; promoting responsible, sustainable and inclusive business practices and acting with integrity. Our people work with passion and determination to make the world a more connected, safer and smarter place, on the ground, in the sky and in space.
