ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a SSU Group Leader at ICON, you will oversee the site start-up process for clinical trials, ensuring timely and efficient initiation of sites while maintaining compliance with regulatory requirements and company standards.
What You Will Do:
You will oversee site start-up and activation operations, balancing quality, timelines, and stakeholder expectations.
Key responsibilities include:
- Leading and managing the SSU team to ensure timely activation of clinical trial sites and adherence to project timelines.
- Overseeing the preparation and submission of essential documents to regulatory authorities and ethics committees, ensuring compliance with local regulations.
- Collaborating with project managers and cross-functional teams to streamline processes and resolve issues related to site start-up activities.
- Developing and implementing best practices for site start-up operations, driving continuous improvement initiatives to enhance efficiency.
- Providing mentorship and professional development opportunities for SSU team members, fostering a culture of collaboration and excellence.
Your Profile:
You will have a strong background in site start-up and activation, with proven management experience and a commitment to quality delivery.
Required qualifications and experience:
- Bachelor's degree in a relevant scientific discipline or healthcare-related field
- Significant experience in site start-up or clinical operations within the pharmaceutical or clinical research industry.
- Strong leadership and management skills, with experience in building and developing high-performing teams.
- Excellent understanding of regulatory requirements and processes related to site start-up, including ICH/GCP guidelines.
- Exceptional communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders and drive successful project outcomes.
- Willingness to travel as required (approximately 25%)
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Bachelor's degree in a relevant scientific or healthcare-related discipline
- Significant experience in site start-up or clinical operations within pharmaceutical or clinical research
- Proven leadership and management experience building and developing high-performing teams
- Excellent understanding of regulatory requirements and processes related to site start-up, including ICH/GCP
- Exceptional communication and interpersonal skills
- Willingness to travel approximately 25%
- Legal right to work in the country where the role is based
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
