Custody Product Manager

Citi is seeking a Custody Product Manager to lead the strategic design, commercialization, and evolution of its North America Custody business, with deep focus on Global Custody, clearing, financial market infrastructure connectivity, and credit and risk management. In this role, you will shape and deliver the product roadmap for custody and clearing solutions serving asset managers, asset owners, and financial institution clients at global scale. This is a high-impact opportunity to define the future of post-trade securities services within one of the world's leading financial institutions.

Responsibilities

• Define and execute the North America Custody product roadmap, prioritizing securities clearing capabilities, financial market infrastructure connectivity, and credit and risk management solutions in response to market demand and competitive dynamics.
• Partner with Sales and Client Executive teams throughout the sales cycle, applying deep expertise across the post-trade securities lifecycle to advance and close custody and clearing mandates.
• Manage the Custody PNL across key client segments, setting and achieving revenue targets, capital efficiency goals, and profitability outcomes.
• Design innovative pricing frameworks — including tiered, bundled, and credit-adjusted models — and conduct profitability and risk-return analysis to inform product investment decisions.
• Lead the end-to-end product lifecycle for ETF and funds products, coordinating integration with market makers, authorized participants, and central clearing agencies to ensure seamless delivery.
• Build and sustain trusted relationships with senior business, risk, and operations leaders at existing and prospective clients, participating in strategic business reviews to evaluate product performance and identify growth opportunities.
• Collaborate with Technology, Risk, and Operations teams to design and launch product enhancements that strengthen Citi's competitive position in Global Custody.
• Monitor regulatory developments, clearing house changes, and financial market infrastructure modernization initiatives, translating market shifts into actionable product strategy.

Required qualifications & skills

• A minimum of 6–10 years in securities services with substantive exposure to global custody, clearing, prime services, or post-trade products, including at least 3 years in a product management, product design, or solution architecture capacity within custody or clearing.
• Demonstrated ability to manage products or solutions connected to financial market infrastructures such as NSCC, FICC, or DTC, including deep familiarity with settlement, safekeeping, asset servicing, and central counterparty clearing flows.
• Command of credit and risk management frameworks covering intraday credit, collateral management, exposure monitoring, margin requirements, and risk mitigation strategies within clearing environments.
• Fluency in FMI connectivity protocols and messaging standards including SWIFT MT/MX and ISO 20022, alongside knowledge of regulatory frameworks such as SEC Rule 17f-5, ETF Rule 6c-11, and UCITS applicable to custody and clearing.
• Experience leading RFP processes, client negotiations, and fee and legal negotiations, with a record of securing and retaining mandates in competitive environments.
• Advanced financial modeling and P&L management skills, with the ability to conduct pricing analysis and risk-return assessments at both client and product levels.
• Familiarity with asset manager and fund technology ecosystems — including order management systems, portfolio management systems, and accounting platforms — and API-driven integration models.
• A bachelor's degree in Finance, Business, Economics, Computer Science, or a related field.

 Beneficial skills & qualifications

• Experience at a leading global custodian, clearing broker, or financial market infrastructure provider, with a record of designing and launching successful custody or clearing products.
• Background in ETF operations, fund administration, or risk management, including experience with primary and secondary market flows across traditional, alternative, and ETF strategies.
• Applied experience with digital assets, blockchain technology, and associated post-trade infrastructure in a securities services context.
• Aptitude for applying AI and advanced data analytics in financial services to improve client outcomes, operational scale, and commercial performance.
• Industry certifications such as CFA, FRM, or CAIA.

What we offer

 At Citi, you will work at the center of the global financial system, influencing product strategy that shapes how the world's leading asset managers, asset owners, and financial institutions manage and safeguard their assets. This role offers senior professionals the opportunity to lead with meaningful ownership, operate across global markets, and contribute to outcomes that matter at scale.

• Strategic ownership of a high-priority product domain within one of the world's most consequential financial institutions, with direct influence over commercial outcomes and long-term product direction.
• Hybrid working model, with 3 days in the office and 2 days working remotely, providing flexibility while maintaining the collaboration and connection that drive high performance.
• Access to Citi's global network of clients, markets, and colleagues, enabling cross-functional collaboration across the Americas, Europe, and Asia-Pacific.
• Ongoing investment in your professional development, including exposure to complex market infrastructure challenges, regulatory evolution, and emerging financial technology.
• Competitive compensation and financial wellbeing benefits commensurate with a senior role at a leading global institution.
• Wellbeing and work-life balance support, including programs designed to sustain performance and personal wellbeing over the long term.

Apply now to take strategic ownership of Citi's North America Custody product agenda and help define the next generation of securities clearing and market infrastructure solutions for the world's leading investors.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.