Be an Early Applicant
2 Locations
In-Office
14-18 Hourly
Entry level
Pet • Healthcare Services
The Role
Welcomes clients, answers inquiries, schedules veterinary appointments, maintains accurate client and patient records, processes prescription and documentation requests, handles financial transactions and shift reconciliations, and helps maintain a clean, professional hospital environment.
Summary Generated by Built In
 

We are looking for a motivated and engaging individual who can handle a fast pace environment in a caring atmosphere. Full time opportunity with great benefits and room for growth.

Job Description

  • Greet clients in a professional and welcoming manner in person and by phone
  • Address client inquiries and requests in a timely and consistent manner
  • Effectively schedule appointments within parameters established by the hospital leadership team
  • Record thorough and accurate information in client records, patient medical records, communication requests to medical staff, and appointment notes
  • Receive and effectively process client requests for prescription medications, foods, and medical documentation
  • Accurately process financial transactions through both the practice management software program and credit card systems
  • Reconcile financial information as required throughout each shift
  • Ensure that the reception area maintains a clean, professional and welcoming presentation
  • Facilitate staff with cleaning of hospital and daily tasks when needed

Qualifications

  • Good Communication Skills and detail oriented. Ability to multi-task
  • Must be able to lift 35 - 40 pounds
  • Must be friendly and ambitious.
  • Flexibility with schedule and morning hours are a plus.
  • Previous experience in veterinary or customer service a plus but willing to train the right candidate.

Skills Required

  • Good communication skills
  • Strong attention to detail
  • Ability to multitask
  • Ability to lift 35–40 pounds
  • Friendly and ambitious attitude
  • Flexible schedule
  • Morning availability
  • Previous veterinary experience
  • Previous customer service experience
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The Company
HQ: Philadelphia, Pennsylvania
248 Employees
Year Founded: 2009

What We Do

At Community Veterinary Partners, we believe a kinder, more compassionate world begins with how we care—for animals, for people, and for each other. We’re a growing community of over 140 locally led general practice, exotic, large animal, and ER/Specialty veterinary hospitals, across 18 states, united by a shared mission: to create more meaningful moments between pets and people. Each hospital in our community has its own story, culture, and values—and we believe in honoring and celebrating that individuality. What brings us together is a commitment to care that’s not just clinically excellent, but deeply human in spirit. Our work is guided by four core pillars: • Elevate Care: through clinical autonomy, innovation, and shared expertise • Champion People: with well-being support, mentorship, and career growth • Enhance Experiences: for our teams, clients, and patients alike • Expand Impact: in the communities we serve and the profession we love Whether it’s mentoring the next generation of doctors, hosting clinical trials, fostering leadership, or helping a team open the doors to a new hospital, CVP is building something lasting: a trusted community where veterinary professionals feel seen, supported, and empowered to lead. We’re not just in the business of veterinary medicine—we’re building a place where people grow, teams thrive, and every meaningful moment of care makes a difference.

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