Looking for a Fun, Fast-Paced Job with Animals? Join Our Team as a Veterinary Client Service Representative!
Are you a people person with a love for animals? Want to be the first face clients see when they walk through the door? If you’re organized, energetic, and ready to make a difference, we want YOU to join our team at Animal Hospital of Dauphin County!
We’re looking for a Veterinary Client Service Representative (CSR) who’s ready to jump in, make connections with pet owners, and help ensure that every pet visit goes smoothly. This isn’t just any customer service job – it’s an opportunity to be a part of a passionate team and make an impact in the lives of pets and their families.
What You’ll Be Doing:
- Welcoming clients and their pets with a smile (and maybe even some puppy cuddles!).
- Scheduling appointments and keeping the clinic’s calendar organized.
- Answering calls, responding to emails, and providing top-notch service to clients.
- Managing check-ins, check-outs, and payment processing (you’ll become a scheduling and multi-tasking pro).
- Helping clients with any questions about services, policies, and pet care.
- Keeping client records up to date – because accuracy is key.
- Supporting the veterinary team with all things administrative so they can focus on what they do best.
What We’re Looking For:
- Previous customer service experience is a must (bonus points if it’s in a veterinary or healthcare setting).
- You love animals and people – you’re friendly, approachable, and ready to help.
- Strong communication skills – both in person and over the phone.
- Multitasking is your middle name – you can juggle calls, check-ins, and schedules with ease.
- You’re organized, proactive, and cool under pressure.
- A positive attitude and team spirit – we want someone who thrives in a collaborative environment.
- Bonus points if you have experience with vet software (but don’t worry, we’ll train you if you don’t!).
Why You’ll Love It Here:
- Full-time position with great pay and benefits (including health insurance, paid time off, and awesome pet discounts!).
- You’ll be working in a fun, dynamic, and supportive environment – no two days are the same!
- Room for growth and the chance to learn new skills in a veterinary setting.
- A flexible schedule that includes some evenings and Saturdays (shared among the team).
- The chance to make a real difference in the lives of pets and their families!
If you’re ready to bring your A-game to the job, make new friends (both human and furry), and have fun while you work, apply today to join our team at Animal Hospital of Dauphin County. We can’t wait to meet you!
Skills Required
- Previous customer service experience
- Strong in-person and telephone communication skills
- Ability to multitask across calls, check-ins, and scheduling
- Organized, proactive, and able to work under pressure
- Friendly, approachable, positive, and collaborative attitude
- Experience in a veterinary or healthcare setting
- Experience with veterinary practice software
What We Do
At Community Veterinary Partners, we believe a kinder, more compassionate world begins with how we care—for animals, for people, and for each other. We’re a growing community of over 140 locally led general practice, exotic, large animal, and ER/Specialty veterinary hospitals, across 18 states, united by a shared mission: to create more meaningful moments between pets and people. Each hospital in our community has its own story, culture, and values—and we believe in honoring and celebrating that individuality. What brings us together is a commitment to care that’s not just clinically excellent, but deeply human in spirit. Our work is guided by four core pillars: • Elevate Care: through clinical autonomy, innovation, and shared expertise • Champion People: with well-being support, mentorship, and career growth • Enhance Experiences: for our teams, clients, and patients alike • Expand Impact: in the communities we serve and the profession we love Whether it’s mentoring the next generation of doctors, hosting clinical trials, fostering leadership, or helping a team open the doors to a new hospital, CVP is building something lasting: a trusted community where veterinary professionals feel seen, supported, and empowered to lead. We’re not just in the business of veterinary medicine—we’re building a place where people grow, teams thrive, and every meaningful moment of care makes a difference.
