CS and Logistics Specialist

Sorry, this job was removed at 06:31 p.m. (UTC) on Friday, Oct 23, 2026
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Lima, PER
In-Office
Entry level
3D Printing • Chemical
The Role
Supervise customer service activities, manage complex customer issues, develop account relationships, conduct sales meetings, maintain CRM data, coordinate work schedules and resources, prepare reports, analyze customer and market data, and guide team members in achieving business objectives.
Summary Generated by Built In

What we offer
At Evonik, you’re part of a global chemical company working in many sectors that go beyond chemistry. From lipids for tomorrow’s medicines, biosurfactants for green detergents, additives for plastics recycling or membranes to help drive forward the energy transition, you’ll play an essential part in helping the world’s most essential industries succeed.
Our success hinges on a diversity of ideas powered by people, not egos. Whether you’re a scientist or engineer, new to the team or established, in business, production, or anything in between – we cheer each other on. Because we believe we can do anything. Explore everything. And Be Part of Something Special!

Find out more about the many benefits we offer:
https://www.evonik.com/en/careers/why.html
Meet the team and get to know the people behind Evonik:
https://www.evonik.com/en/news/meet-the-team.html

RESPONSIBILITIES

  • Help establish and implement customer service standards while supervising a significant customer service team or similar unit. Deal with most complex and valuable issues.
     
  • Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
     
  • Set clear objectives for each sales call or meeting; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.
     
  • Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the organization has quality data to enable effective customer retention and business development activities OR Ensure that team members maintain up-to-date customer relationship management data, identifying and resolving issues.
     
  • Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.
     
  • Organize and prepare complex documents using a variety of computer applications such as Microsoft Office. Also responsible for gathering and summarizing data for special reports.
     
  • Explain the local action plan to support team members in their understanding of what needs to be done and and how this relates to the broader business plan and the organization's strategy, mission and vision; motivate people to achieve local business goals.

REQUIREMENTS

  • High School / FE College (2 A Levels)
     
  • Experienced practitioner able to work unsupervised
     
  • Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
     
  • Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.
     
  • Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
     
  • Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
     
  • Applies understanding of the business environment and objectives to develop solutions without supervision, while also providing technical assistance when necessary.
     
  • Conducts research and analyzes data without supervision while providing technical guidance as needed in order to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments.
     
  • Uses an understanding of numerical concepts to perform mathematical operations such as report analysis without supervision and provides technical guidance when required.
     
  • Works without supervision and provides technical guidance when required on acquiring, organizing, protecting and processing data to fulfill business objectives.
     
  • Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.

Your Application
 

To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at www.evonik.com/en/careers.html. 

Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.

Your Talent Acquisition Manager:

Company is

Evonik Perú S.A.C.

Skills Required

  • High School diploma or FE College qualification with 2 A Levels
  • Experienced practitioner able to work unsupervised
  • Clear and effective verbal communication skills
  • Ability to plan, organize, prioritize, and oversee activities independently
  • Ability to analyze data trends and prepare reports
  • Understanding of business environments and objectives
  • Ability to conduct customer and market research and analyze data
  • Numerical skills for report analysis and mathematical operations
  • Ability to acquire, organize, protect, and process business data
  • Proficiency with standard office equipment and software packages

Evonik Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Evonik and has not been reviewed or approved by Evonik.

  • Healthcare Strength — The U.S. package consistently includes medical, dental, and vision coverage, supported by HSA/FSA and an Employee Assistance Program. Benefits information highlights robust health coverage alongside base pay.
  • Retirement Support — Retirement offerings include a 401(k) and references to legacy pension and retiree medical for eligible groups, indicating depth beyond a basic plan. Company materials and postings emphasize retirement support as part of a comprehensive package.
  • Leave & Time Off Breadth — Paid time off, paid holidays, and parental leave are listed across recent U.S. postings. These time‑off programs appear as core elements of the package.

Evonik Insights

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The Company
HQ: Essen
13,812 Employees
Year Founded: 2007

What We Do

Evonik is one of the world’s leading specialty chemicals companies. While we don’t produce electric cars, aircraft, medications or 3D printers, Evonik is part and parcel of these and many other end products. That’s because we contribute the small things that make a big difference. We make electric car batteries perform better, aircraft greener, medications more effective and 3D printers more efficient. In short: We think beyond the bounds of chemistry to make the world a better place. Today and tomorrow. We are an international group with a workforce of over 32,000 people spread across more than one hundred locations. Our daily work is shaped by global concerns, such as sustainability, diversity and digitalization. In all our business decisions, we take the present and future generations into consideration. After all, being ready for tomorrow is our business. Interested in joining our global team? Our wide range of opportunities extends from creative and innovative research through international management all the way to production. Whether you’re studying, starting out in your career or a seasoned professional, come help us make the world a better place. For more information about careers at Evonik, go to: www.careers.evonik.com. #HumanChemistry Find our netiquette on: www.evonik.com/netiquette

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