CS Account Representative

Job Summary:

SUMMARY:  Account Representative is responsible for account management in their assigned territory by developing and maintaining a profitable customer base, supporting services, and promoting products. This position represents Cemstone as a member of industry related associations and organizations, actively participates in industry trade shows, and conducts product presentations to customers.

ESSENTIAL DUTIES & RESPONSIBILITIES:  The following is a list of essential duties & key responsibilities assigned to the role. Other duties may be assigned.

• Analyze assigned territory for new customers along with new project opportunities and pursue sales by routinely calling on prospective and established customers.
• Perform general inside functions such as customer and project quotes, weekly call reports and updated account contact information.
• Establish excellent bond & rapport with customers in assigned territory to gain customer confidence with our products, services, and customer/project quotes.
  • Promote the complete line of Cemstone’s products and services including but not limited to; concrete, placing services, aggregates, and proposal development. 
• Promote CS and its products by working with Consulting Engineers, MNDOT, Architects and other specifying agencies.
• Present product specifications, new product, and service opportunities to new and existing customers.
• Secure and renew orders, coordinate delivery dates and related selling details to assist with achieving the highest levels of order-fulfillment possible.  Delivery of material may be required.
• Solve customer problems and complaints in a timely manner and determine a customer satisfaction level with CS sales and distribution procedures.
• Assist Management in the development of annual and strategic sales and marketing plans.
• Attend and participate in industry associations.
• Maintain effective working relationships with company employees, suppliers, and customers. Promote and maintain the professional image and reputation of the company and ensure timely problem resolution and customer satisfaction.
• Other duties as assigned by the general manager.

QUALIFICATIONS AND REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor’s degree or equivalent combination of education and industry experience
• 3 years working in a sales role ideal.
• 2 years working in a construction or contractor supply industry preferred.
• Ideal candidate will be goal orientated, self-motivated, organized, able to work in a team and have a sense of urgency.
• Proficient with computer programs such as Microsoft Word, Excel, PowerPoint, Outlook as well as Sales Logix.
• Able to work independently outside of an office setting with minimal supervision.

Language Skills:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. 
• Communicate effectively with vendors and inter-company personnel.
• Must read, write, and speak English.

Mathematical skills:

• Ability to work with mathematical concepts such as probability and statistical inference. 
• Ability to apply concepts such as fractions, percentages, ratios, margins and proportions to practical situations. 

Reasoning Ability:

• Ability to define problems, collect data, establish facts, evaluate options, and draw valid conclusions/solutions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 

Certificates, Licenses, Registrations:

• Must have a valid driver’s license.

WORK ENVIRONMENT & PHYSICAL DEMANDS: The work environment and physical demands described here are characteristic and representative of those that must be made by an employee to successfully perform the essential functions of this job.

• May be required to drive long distances and in all weather conditions
• Possible exposure to cement, lime, concrete admixtures, dust, and various other similar substances.
• Proper PPE (Personal Protective Equipment) is required on job sites. PPE includes but not limited to hard hat, safety glasses, gloves, work boots, and high visibility safety vest.
• Minimum of 50 hours a week, occasional early morning starting times as well as late night ending times, occasional weekends
• Occasional lifting (up to 100 lbs.) and climbing involved at job sites. 

Pay: $65,000 - $75,000 Annually

Benefits

• Medical Insurance

• Dental Insurance

• Life Insurance

• Retirement Plans

• Paid Time Off

• Wellness Program

• Education Assistance

• Employee Assistance Program

We are proud to be an Equal Opportunity Employer. We recognize that a diverse

workforce is essential and strongly encourage qualified women, minorities,

individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve.