The Role
The CRM Executive will develop, execute, and analyze CRM email campaigns to enhance customer engagement and drive revenues. Collaborating with cross-functional teams, they'll ensure high project standards and optimize customer journeys.
Summary Generated by Built In
The Opportunity
With over 15,000 five-star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like ASOS, Adidas, Argos, Expedia and eBay, we receive over 8 million visits per month. We’re looking for a commercially driven and highly organised CRM Executive to join our growing CRM team. This role will play a key part in delivering customer-first email campaigns that support both advertising revenue commitments and VoucherCodes’ wider customer revenue targets.
With over 15,000 five-star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like ASOS, Adidas, Argos, Expedia and eBay, we receive over 8 million visits per month. We’re looking for a commercially driven and highly organised CRM Executive to join our growing CRM team. This role will play a key part in delivering customer-first email campaigns that support both advertising revenue commitments and VoucherCodes’ wider customer revenue targets.
Working closely with Partnerships, Commercial, Design, and CRM teams globally, you’ll help execute engaging and high-performing campaigns, contribute to our testing roadmap, and support tactical initiatives that drive customer engagement and conversion.
This is an exciting opportunity for someone with CRM or digital marketing experience who enjoys working in a fast-paced, collaborative environment and wants to make a visible impact across the business. This is a hybrid role with one day a week based in our London office in Whitechapel.
Key responsibilities:
Key responsibilities:
- Build, execute, QA, and schedule CRM campaigns across email and other customer channels
- Deliver campaigns that support advertising revenue commitments alongside customer revenue and engagement targets
- Plan and execute tactical CRM campaigns supporting short-term commercial and customer initiatives
- Liaise with Partnerships teams on offer content, campaign bookings, and promotional activity
- Support campaign-level reporting and performance analysis, identifying insights and optimisation opportunities
- Contribute to the CRM testing roadmap, including A/B testing setup, results analysis, and recommendations
- Collaborate with global teams across the wider Ziff Davis Shopping portfolio
- Work closely with Design and Creative teams to ensure campaigns are delivered to a high standard
- Support continuous optimisation of customer journeys, campaign performance, and operational processes
Job requirements:
- Previous experience in CRM, email marketing, digital marketing, or a related role
- Strong attention to detail and excellent organisational skills
- Comfortable managing multiple campaigns and deadlines simultaneously
- Analytical mindset with an interest in campaign performance and testing
- Excellent communication and stakeholder management skills
- Commercial awareness and understanding of customer engagement principles
- Experience with CRM or ESP platforms is desirable
- A proactive, collaborative attitude and willingness to learn in a fast-moving environment
We’re building a collaborative and ambitious CRM team where ideas, testing, and innovation are encouraged. You’ll work alongside talented colleagues across CRM, Commercial, Partnerships, Design, and Product teams, with opportunities to learn and grow within a global digital business.
Our team works flexibly, with one collaborative in-office day each week from our brand-new Whitechapel office space designed to support creativity, teamwork, and connection.
About Ziff Davis
Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.
Our Benefits
Ziff Davis Shopping offers competitive salaries in addition to robust, health and wellness focused benefits. We are committed to work-life balance with paid time off when you need it.
Benefits
- The flexibility to get that perfect work/life balance with hybrid working - especially when balancing work with family or personal commitments
- A supportive, inclusive culture; we care about each other, our customers and our planet
- Two uninterrupted hours a week dedicated to your personal development
- Pension, with employer contributions up to 10%
- Subsidised gym membership
- Private medical insurance
- Employee Assistance Programme
- Free lunch from JustEat for Business when you’re in the office
- Regular social events
- 16 hours volunteering time per year along with donation matching
- Enhanced parental leave, with specific support in place for returning to work parents
At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.
If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then VoucherCodes is the place for you.
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive . If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email.
Want to know more? Check out our careers page https://www.vouchercodes.co.uk/careers/
#LI-vouchercodes
Skills Required
- Previous experience in CRM, email marketing, digital marketing, or related role
- Strong attention to detail and excellent organisational skills
- Comfortable managing multiple campaigns and deadlines simultaneously
- Analytical mindset with interest in campaign performance and testing
- Excellent communication and stakeholder management skills
- Commercial awareness and understanding of customer engagement principles
- Experience with CRM or ESP platforms is desirable
- Proactive, collaborative attitude and willingness to learn
Ziff Davis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ziff Davis and has not been reviewed or approved by Ziff Davis.
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Healthcare Strength — Employer covers a substantial portion of medical costs and offers multiple plan choices with supportive features such as HSA options, low-deductible access points, and telemedicine. Wellbeing resources and mental health support further reinforce the overall healthcare offering.
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Parental & Family Support — Generous paid parental leave for birth and non-birth parents is complemented by family‑planning support and practical assistance like medical travel and related logistics. Additional caregiving leave and adoption assistance are also described.
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Leave & Time Off Breadth — Flexible Time Off in several regions and dedicated Volunteer Time Off indicate a broad approach to rest and community engagement. Company holidays and paid sick time add to overall time‑off flexibility.
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The Company
What We Do
Ziff Davis (Nasdaq: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, entertainment, shopping, health, cybersecurity, and martech.
