The Role
Administer and improve Salesforce platform (Service Cloud), manage users and access, build reports/dashboards and automations, customize Service Cloud console, troubleshoot performance, and implement integrations using APIs.
Summary Generated by Built In
Job Title
CRM Developer IIJob Category
Information TechnologyJob Description
Activities
- Own the administration and continuous improvement of Salesforce, ensuring platform performance, stability, and scalability
- Manage users, access controls, and system configurations
- Build and optimize reports, dashboards, and automation to support business insights and efficiency
- Customize and enhance the Service Cloud console and related components aligned with business needs
- Monitor performance, troubleshoot issues, and drive timely resolutions
- Collaborate with cross-functional stakeholders to translate requirements into scalable solutions and support integrations/data processes
Requirements
- 3+ years of hands-on Salesforce experience in a System Administrator role
- Strong experience with Apex, LWC, SOQL, and Visualforce
- Solid understanding of Salesforce architecture, data models, and automation tools
- Experience with integrations using REST/SOAP APIs
- Familiarity with tools such as VS Code, Workbench, Data Loader, and ANT
- Strong problem-solving skills and ability to collaborate with technical and non-technical stakeholders
Preferred Qualifications
- Salesforce certifications: Platform Administrator (required). Platform Developer and Service Cloud Consultant (preferred), Field Service Consultant (nice to have)
- Experience with Salesforce Communities and Service Cloud customization
- Knowledge of SQL, XML, and JavaScript for integrations and data handling
- Experience working in agile or cross-functional environments
Job Type
PermanentTime Type
Full timeWork Hours
40
Travel Required
NoPrimary Location
HY Brazil ItuAddress
Rodovia Castelo Branco Km 75,8Zip Code
13308-700Field-Based
NoRelocation Assistance Available
NoWe are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.EOE/Minorities/Females/Veterans/DisabledSkills Required
- 3+ years of hands-on Salesforce experience in a System Administrator role
- Platform Administrator certification
- Strong experience with Apex, LWC, SOQL, and Visualforce
- Solid understanding of Salesforce architecture, data models, and automation tools
- Experience with integrations using REST/SOAP APIs
- Familiarity with tools such as VS Code, Workbench, Data Loader, and ANT
- Strong problem-solving skills and ability to collaborate with technical and non-technical stakeholders
- Platform Developer certification
- Service Cloud Consultant certification
- Experience with Salesforce Communities and Service Cloud customization
- Knowledge of SQL, XML, and JavaScript for integrations and data handling
- Experience working in agile or cross-functional environments
- Field Service Consultant certification
Hyster Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hyster and has not been reviewed or approved by Hyster.
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Healthcare Strength — Core medical, dental, and vision coverage, plus onsite clinics at some locations, indicate strong healthcare provision. Wellness, counseling, and total health programs are also emphasized.
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Retirement Support — A 401(k) plan with company contributions and profit sharing supports long‑term savings. Retirement elements are part of the standard U.S. package for corporate and plant roles.
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Fair & Transparent Compensation — Base pay is often competitive for local manufacturing roles, with overtime opportunities boosting total earnings in production. Company materials highlight equitable compensation principles and periodic program reviews.
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The Company
What We Do
Hyster® is a leader in materials handling, providing versatile and dependable lift truck solutions for robotics, telematics, electrification, parts, fleet management and forklift operator training that are specific for your industrial application. We manufacture a full line of electric, diesel and LPG forklifts – from warehouse models to high capacity and heavy duty container handlers – that are engineered to move products efficiently and elevate the productivity of your operation
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