Coordinate all aspects of user and license management including new user setup/deactivation, roles, profiles, and permissions
Conduct Microsoft Dynamics CRM configuration changes, including Workflow, fields, page layouts, record types, custom settings, dashboards and reports
Ability to communicate (verbal and written) with Microsoft Dynamics business users to understand system requirements and organizational processes
Communicate with the users to determine problems or design requirements
Design, develop and maintain the overall architecture of Microsoft Dynamics CRM based applications for internal users
Troubleshoot problems and provide solutions
Conduct ongoing research on latest Microsoft Dynamics CRM technologies
Participate in understanding the productivity gain utilizing Microsoft Dynamics CRM technology and calculate the return on investment.
Review and/or prepare system documentation in accordance to the Microsoft Dynamics CRM process
Assist in enforcement of project deadlines, schedules, and methodologies
Work closely with Quality Assurance team to review testing results or issues
Other duties as required
Preferred QualificationsMinimum of 2 years of Microsoft Dynamics CRM Administrator/Developer experience
Knowledge of Power Apps or ability to learn other programming languages supported by Microsoft Dynamics 365
Strong communication skills with the ability to communicate with both the business community and the technical community
Strong analytical skills, self-motivation, and attention to detail along with an aptitude to excel in technology transformation projects
Ability to work with external (vendor) customers
Understanding of general banking operation principles, programming logic/processes, Jira, Agile methodology and querying tools
Team oriented and possess a continuous improvement mindset
B.S. Computer Science or Information Technology (required)
Microsoft Dynamics 365 Certifications (preferred)
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What We Do
Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states. Central Bank specializes in community banking, with a particular focus on delivering leading-edge technology through its network of more than 150 facilities operating in Missouri, Kansas, Illinois, Colorado, Iowa, Tennessee, North Carolina, Florida, and Oklahoma, as well as more than 22,000 ATMs nationwide. Member FDIC. "Strong Roots. Endless Possibilities." reflects our long-standing commitment to the communities we serve, as well as our commitment to delivering high-quality, leading-edge financial products and services that help our customers and communities grow and succeed. As our product and service offerings continue to expand, we assure you that our commitment to the community will only grow stronger. All of our lending decisions are made locally in the community you live. Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
