Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience.
Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this roleAs our Order to Cash (OTC) Credit and Collection Specialist in the Global Finance Operations team, you will play a key role in keeping our business financially healthy while maintaining strong relationships with our corporate clients. In this role, you will support account risk management by assessing client risk during onboarding and client journey, and actively managing collections to minimize overdue balances. Working closely with cross-functional partners, you will bring a customer-centric approach to problem-solving, using teamwork to deliver efficiency, protect cash flow, and support sustainable growth.
These are some of the key components to the position:- Risk assessments for new corporate clients to support safe onboarding.
- Conduct proactive collection activities to keep overdue client accounts to a minimum.
- Monitor overdue invoicing and action immediately to ensure smooth financial workflows.
- Drive excellence by maintaining clear communication with client accounts regarding balances and payments.
- Collaborate closely with internal finance and sales teams to resolve account queries and help one another succeed.
- Continuously looking for ways to improve the Collection process in your own portfolio and as a team.
What will you bring to the team?
- Proficiency in navigating ERP systems and specialized collection tools.
- Excellent communication and collaboration skills to build effective relationships with internal and external partners.
- Experience with continuous improvement projects, showing a commitment to raising the bar and driving excellence.
- A goal-oriented approach, staying committed to achieving results while acting responsibly to protect business health.
- Results-driven, with the ability to execute quickly and efficiently to maximise impact while getting into the details when necessary.
- Self-starter attitude, comfortable with change and thriving in fast-paced environments - build rapidly, test briefly and roll out successes quickly
- Positive, proactive attitude with a strong work ethic, celebrate team wins, own your results, be happy to give and receive feedback.
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & BelongingNo matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now!
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Skills Required
- Proficiency using ERP systems and specialized collection tools
- Excellent communication and collaboration skills
- Experience with continuous improvement projects
- Goal-oriented and results-driven approach
- Ability to execute quickly and efficiently while maintaining attention to detail
- Self-starter attitude and comfort working in a fast-paced, changing environment
- Positive, proactive attitude and strong work ethic
What We Do
Just Eat Takeaway.com is a leading global online food delivery marketplace, connecting consumers and restaurants through our platform in 20 countries. Like a dinner table, working at JET brings our office employees and couriers together. From coding to customer service to couriers, JET is a fun, fast-paced and supportive place where you can be yourself. No day is the same. Our days are filled with new experiences. We see every challenge that comes our way as a chance to grow, both the business, and ourselves. We’re connected to millions of food-lovers, hundreds of thousands of connected partners and some of the best-known brands of the planet. When you take your seat here, you’ll find that a simple scribble on a napkin can turn into something seen by millions. Together we transform, create, reinvent and empower every food moment. As a leading online food tech company, JET brings together the stability of a global business, with the agility of a start-up. We got here by always staying one step ahead of the competition. So load up your plate with ideas that get you excited, because at JET everything is on the table. https://careers.justeattakeaway.com
