Jobs at Just Eat Takeaway.com

Owns requirements engineering, process design, gap analysis, impact assessments, documentation, and end-to-end testing for partner acquisition, onboarding, and success tooling. Translates commercial goals into developer-ready Salesforce and self-service specifications, improves processes, coordinates cross-functional stakeholders, manages defects, and validates production releases across sales, customer service, web, and operations.

Leads the global Customer & Growth Data and Analytics function, shaping customer intelligence, product analytics, experimentation, attribution, predictive modeling, personalization, and AI-enabled decision-making. The role partners with Growth, Product, Technology, and market teams to improve acquisition, engagement, retention, and customer value while building scalable analytical products. It also involves developing governance and privacy-first data strategies and leading global analytics, data science, and product analytics teams.

Serve as the country-level HR partner to management, translating global HR strategy into local initiatives. Advise senior leaders on people, organizational, change, talent, and employee relations matters; coordinate with HR centers of expertise and regional teams; identify local HR service needs; manage escalations; and use people data to provide insights for business decisions and HR improvements.

Leads global growth strategy and experimentation across markets, owning prioritization, growth KPIs, operating rhythms, testing budgets, and measurable P&L impact. Partners with senior leadership, Product and Technology, Data and Analytics, Marketing, and Finance to identify opportunities, design experiments, scale successful initiatives, and shape roadmaps. Serves as the senior authority on growth experimentation, causal measurement, and impact assessment.

Own and execute global partner and courier lifecycle communications using Salesforce Marketing Cloud. Build, test, and deploy multi-channel customer journeys across email, push, and in-app messaging. Segment audiences, monitor campaign performance, conduct A/B tests, optimize conversion, coordinate with regional and central stakeholders, and improve CRM execution workflows while maintaining rigorous quality assurance standards.

Own and support the CRM technology ecosystem, including Braze, Salesforce Marketing Cloud, and Hightouch. The role focuses on platform reliability, automation, data flows, technical campaign enablement, and translating business goals into technical solutions. The engineer will collaborate with global CRM teams, learn Salesforce Developer Experience, troubleshoot platform challenges, and deliver scalable, high-quality results while developing into a CRM engineering specialist.

Leads the Partner Assistance engineering team and oversees end-to-end delivery of AI voice and chatbot platforms. Responsibilities include strategic migrations, API integrations across internal and third-party systems, technical roadmapping, product definition, engineering team coaching, production support, and continuous improvement. The role partners closely with product, engineering, QA, and business stakeholders while driving high-quality software delivery and a high-performance engineering culture.

Leads engineering teams developing real-time data, analytics, predictive recommendation, and automated insight solutions for partner operations. Owns technical direction, roadmap execution, architecture, deployment, monitoring, and production stability. Partners with product and commercial stakeholders, coaches engineers, promotes engineering standards, and drives continuous improvement across the technology domain.

Lead and grow the Partner App engineering team, setting technical direction, architecture, roadmap, software quality, and delivery standards. Manage cross-functional teams working across mobile, frontend, and backend technologies. Drive AI-powered recommendations, production stability, operational excellence, and continuous improvement while partnering with product and business stakeholders. Coach engineers, support career development, and foster a high-performance engineering culture.

Design, deploy, and operate security controls, guardrails, vulnerability scanning, access monitoring, intrusion detection, and AI security solutions across cloud-native platforms. Automate security and compliance checks in CI/CD pipelines, conduct risk assessments, support incident response, and improve backup and disaster recovery processes. Partner with InfoSec, product, and engineering teams to translate technical security risks into practical actions and promote secure engineering practices.

Lead complex, cross-functional programs supporting Grocery and Retail business strategy. Responsibilities include end-to-end planning and execution, stakeholder alignment, milestone and budget tracking, KPI reporting, issue resolution, leadership communication, and enabling data-driven decisions across product, logistics, customer service, marketing, finance, and market teams.

Lead a global engineering organization responsible for courier and partner payout technology. Own technical strategy, architecture alignment, platform security, compliance, reliability, scalability, and operational performance. Develop engineering leaders, build high-performing teams, partner with Product and Architecture, guide organizational change, and deliver secure, stable payment and payout solutions aligned with business objectives and European regulatory requirements.

Lead end-to-end data science and AI projects that optimize marketing promotions and offer allocation across users and markets. Build production-grade machine learning pipelines, apply causal inference and experimentation to measure incremental impact, and use optimization techniques to improve promotional efficiency. Partner with business leadership, translate complex analyses into decisions, identify commercial opportunities, and mentor colleagues through technical guidance and code reviews.

Build and maintain scalable data marts, pipelines, and egress flows supporting promotions, data science models, CRM, and campaign execution. Responsibilities include data architecture, pipeline orchestration, API and downstream integrations, schema governance, monitoring, validation, alerting, and data quality. Collaborate with data scientists, analysts, CRM, and product teams to deliver reliable, timely, model-ready data.

Coordinates workplace and facilities operations, including Jira helpdesk tickets, maintenance, events, catering, purchasing, invoice reconciliation, vendor and landlord relationships, compliance, office communications, fleet support, and operational reporting. The role requires at least three years of relevant experience, strong organization and multitasking skills, facilities or office management exposure, event coordination experience, and fluency in English and Dutch.

Build and scale identity and access management services using Java, Keycloak, Go, and Kotlin. Develop React-based frontend applications, maintain .NET SDKs, create Python automation, and operate secure microservices on AWS, Docker, and Kubernetes. Apply OAuth2, OIDC, SAML, RBAC, and ABAC security patterns while supporting observability, reliability, architectural reviews, and developer enablement.

Build and improve AI applications, agents, prompts, workflows, and evaluation systems for internal teams and strategic partners. Diagnose workflow failures, prototype solutions, develop benchmarks and reusable tools, and translate findings into product and platform improvements. The role requires production AWS experience, full-stack flexibility, strong AI fundamentals, effective communication, and the judgment to solve ambiguous technical problems while creating durable systems.

Analyze customer behavior and product performance using SQL, analytics platforms, experimentation, and visualization tools. Identify user journey pain points, monitor KPIs, uncover growth opportunities, and provide actionable insights to product, UX, engineering, and business stakeholders. The role also supports data infrastructure alignment, event-tracking troubleshooting, prioritization, experimentation, and knowledge sharing within the customer analytics team.

Owns current and deferred tax accounting under IFRS and IAS 12 for quarterly and annual reporting across 16 countries. The role prepares tax disclosures, evaluates international reforms including OECD Pillar 2, partners with controllers and auditors, maintains the Tax Control Framework, and improves reporting workflows using OneStream and tax technology. Broader IFRS and group reporting support may also be required.

Supports Small and Medium Business partners through account management, promotional negotiations, pricing strategies, revenue growth, and operational performance improvement. Monitors partner KPIs, provides data-driven sales insights, manages visual content, maintains partner data, and collaborates cross-functionally on campaigns. The role is a six-month hybrid internship based in Milan.