Description
ROLE
To ensure that the company and the customer have the same expectations as to the fulfillment of the contractual obligations of both parties, this position reviews and executes all legal documentation with the purchasers. This process covers both the financial obligations and use parameters of the product. The objective is to solidify the customers’ decision to purchase and reduce payment delinquency and customer service issues.
RESPONSIBILITIES
- review and execution of sales documents with purchasers in pursuit of objectives outlined above;
- creation and preparation of contract documents for purchasers using company software and other programs;
- processing credit card applications and credit reports;
- maintain security and protect all operations by keeping information confidential;
- complete knowledge and enforcement of conforming Sales criteria as set forth by management;
- any necessary post-sale follow up with purchasers;
- screening/qualifying prospective sales guests from the OPC/OAD/MV Marketing operations;
- communicating with respective Marketing departments on any issues regarding future sales guests;
- answering incoming calls/e-mails from new and existing owners;
- maintenance of supporting materials given to purchaser(s);
- must respond to directives or projects in a complete and timely manner;
- departmental staff may be required to work overtime;
- duties as assigned by supervisor;
Requirements
- current NV Real Estate or Time Share Agent’s license;
- previous experience in timeshare sales or verification – experience with RCI Points preferred;
- current NV Notary Public appointment or the ability to secure same;
- above average communication skills (primarily verbal, but written communication required as well);
- proficiency in use of a computer including MS Outlook, Excel and Word;
REVENUE/BUDGETARY/STAFF RESPONSIBILITY
- Staff members have no direct budgetary responsibility, but do have a significant impact upon the quality of business submitted and are directed to be economical in the use of company resources and supplies
EEO/Drug Free Workplace
Skills Required
- Current NV Real Estate or Time Share Agent's license
- Previous experience in timeshare sales or verification
- Experience with RCI Points
- Current NV Notary Public appointment or ability to secure same
- Above average communication skills (verbal and written)
- Proficiency in MS Outlook, Excel and Word
- Experience processing credit card applications and credit reports
What We Do
YES Communities, founded in 2008, owns and operates manufactured housing communities in many states. YES takes a new approach to manufactured home communities and works to build and maintain an environment in each community that reflects their positive YES attitude. YES’s unique operating model, personal approach and strong corporate culture has garnered it the Community Operator of the Year award by the Manufactured Housing Institute for the past ten years. At YES! Communities we look at Manufactured Housing Communities in a whole new way! Too many times in the past manufactured home communities had the reputation of saying NO! to home loans, leasing agreements and requests due to their stringent guidelines and rules. We want our residents to be part of a different type of community, where they are truly hearing YES! to creating a community that is all their own. YES! Communities provides customers with affordable housing options, a community that is well-maintained, clean, and attractive, as well as an atmosphere that builds a true community around its residents. YES! Communities offers homes for any size of family or budget. We have high-quality factory-built homes ranging from single to multi-section, fitting every stage of life
