CREATIVE ASSISTANT

What We Do

We are a performance-focused DTC agency. We help e-commerce brands scale through paid media (Meta, Google, Bing), email marketing (Klaviyo), website optimisation, and creative strategy. Our clients sell physical products.

The Role

We need a creative who can produce performance-driven design assets across our client portfolio. This is hands-on production work — not brand strategy or art direction. You will be briefed by George or the account lead, given clear direction, and expected to deliver polished assets quickly.

The goal: free up George and the team from design bottlenecks so we can move faster for clients.

Core Responsibilities

1. Ad Creative (Primary)

• Design static ad creatives for Meta, Google Display, and retargeting campaigns
  
• Create ad overlays and text treatments for UGC and product videos
  
• Build variations and iterations of winning ads (new hooks, formats, angles)
  
• Design product imagery and lifestyle mock-ups for ad use
  
• Use AI tools (Midjourney, ChatGPT image gen, Canva AI) to produce and iterate creative concepts quickly
  

2. Email Design

• Design email templates and campaign emails in Canva
  
• Build and style automated flow emails (welcome series, abandoned cart, post-purchase)
  
• Create email graphics, banners, hero images, and product feature blocks
  
• Work from content briefs to produce ready-to-send emails
  

3. Website & Product Assets

• Create website banners, collection imagery, and promotional graphics
  
• Build pop-up designs for Klaviyo or Shopify
  
• Produce social media assets when needed
  

What We Need From You

• Speed: We move fast. Turnaround on most assets is 24–48 hours.
  
• Canva-native: You live in Canva. You know templates, brand kits, and how to work efficiently in it.
  
• Klaviyo competent: You can build and style emails directly in Klaviyo, not just design them.
  
• E-commerce eye: You understand what makes someone click an ad or open an email. You design for conversion, not awards.
  
• AI-savvy: You use AI image generation and design tools to move faster and explore ideas.
  
• Self-managing: You pick up briefs from Monday.com, deliver on time, and flag problems early.
  
• Multi-brand comfortable: You can switch between a recycled homeware brand, a premium bin company, and a DTC drinks brand in the same day without mixing up the tone.
  

Tools You Must Know

Canva

Klaviyo

Monday.com

Shopify (basic)

AI tools

Tool

Usage

Canva

Primary design tool for all assets

Klaviyo

Email design, build, and flow setup

Monday.com

Task management and briefs

Shopify (basic)

Understanding product pages, collections, banners

AI tools

Nano Banana, ChatGPT, Canva AI for creative generation

Nice to Have

• Basic video editing (CapCut, Canva video) for ad overlays and short-form edits
  
• Amazon A+ content experience
  
• HubSpot email experience (for our B2B client)
  
• Understanding of Meta ad specs and best practices
  

How We Work

• Briefs come through Monday.com with clear direction, reference examples, and deadlines.
  
• Feedback is direct and fast — usually same-day via Monday.com comments or Loom.
  
• We expect design files to be shared via Canva links (editable, not view-only).
  
• Weekly check-in with George to align on priorities across clients.
  

What This Role Is Not

• Not a brand strategist or creative director role — direction comes from George and the client leads.
  
• Not a web developer role — we have separate dev resource for that.
  
• Not a social media manager — we need assets, not content calendars.
  

To Apply

Send us:

• A portfolio or examples showing ad creative, email design, and e-commerce work
  
• A short note on your experience with Canva and Klaviyo
  
• Your availability (hours per week) and rate
  
• One example of how you have used AI tools in your design workflow