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The Role
Lead strategic initiatives in life insurance product solutions, enhance customer experience, ensure compliance, and drive operational efficiency for New York Life.
Summary Generated by Built In
Location Designation: Hybrid - 3 days per week
Alternate locations: New York, NY (New York); White Plains, NY (New York)
Role Overview:
We are seeking a highly motivated and experienced Corporate Vice President to join our Life Insurance Product Solutions team. This individual will play a pivotal role in driving operational efficiency, enhancing in-force customer experiences, and leading strategic initiatives that shape New York Life's life insurance portfolio.
This is a high-impact opportunity for a collaborative leader with deep insurance industry expertise, exceptional cross-functional coordination skills, and a passion for innovation, excellence, and client service.
Join Life Insurance Solutions, the engine behind New York Life's diverse life insurance offerings. You'll collaborate with experts across disciplines to develop, manage, and strategically evolve the company's insurance portfolio-directly contributing to the financial security and peace of mind of millions of families.
What You'll Do:• Analyze the in-force product block to identify and recommend enhancements that improve the customer, field, and service experience across core insurance offerings.• Serve as a subject matter expert (SME) supporting business units such as Correspondence, Digital Services, and cross-functional process initiatives.• Lead and manage annual prospectus updates to ensure SEC compliance for our Variable Universal Life (VUL) products, including updates to Separate Account Financial Statements, Plan of Operations, and Statements of Additional Information.• Oversee fund updates (additions, name/advisor changes, and closures) within the VUL investment division platform and produce a monthly funds report.• Provide updates and documentation in support of the Annual Illustration Certification and New York Market Conduct exercises.• Coordinate and support remediation activities related to VUL products, ensuring accuracy, compliance, and operational efficiency.• Enhance our administrative and illustration systems with various initiatives to better suit our agents and policyholders.• Facilitate Service training on the VUL product portfolio as needed.• Serve as a point of escalation and operational resource, troubleshooting and resolving day-to-day inquiries from field representatives and service teams.
What You'll Bring:
You possess a strong understanding of New York Life's life insurance portfolio, including key concepts such as MEC and life insurance distributions. You'll partner closely with the Correspondence and Change Management teams to implement and test communications that enhance both agent and policyholder engagement. You'll also serve as a key liaison between Product, Technology, Service, OGC, Finance, Actuarial and Agency teams-driving shared accountability and seamless delivery.
Required Qualifications• Bachelor's degree and/or equivalent experience. • 10+ years of experience in life insurance product solutions, operations, or compliance.• Proven ability to lead enterprise initiatives involving multiple stakeholders and competing priorities.
Preferred Skills
• FINRA Series 6 or 7 license preferred.• Exceptional written and verbal communication skills.• Strong analytical and problem-solving abilities, including experience in root cause analysis and systems remediation.• Comfort operating in Agile/Program Increment (PI) environments with a focus on iteration, learning, and continuous improvement.• High attention to detail, particularly regarding prospectus filing and regulatory deadlines.
#LI-SV1
#LI-HYBRID
Pay Transparency
Salary Range: $110,000 - $165,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 92883
Alternate locations: New York, NY (New York); White Plains, NY (New York)
Role Overview:
We are seeking a highly motivated and experienced Corporate Vice President to join our Life Insurance Product Solutions team. This individual will play a pivotal role in driving operational efficiency, enhancing in-force customer experiences, and leading strategic initiatives that shape New York Life's life insurance portfolio.
This is a high-impact opportunity for a collaborative leader with deep insurance industry expertise, exceptional cross-functional coordination skills, and a passion for innovation, excellence, and client service.
Join Life Insurance Solutions, the engine behind New York Life's diverse life insurance offerings. You'll collaborate with experts across disciplines to develop, manage, and strategically evolve the company's insurance portfolio-directly contributing to the financial security and peace of mind of millions of families.
What You'll Do:• Analyze the in-force product block to identify and recommend enhancements that improve the customer, field, and service experience across core insurance offerings.• Serve as a subject matter expert (SME) supporting business units such as Correspondence, Digital Services, and cross-functional process initiatives.• Lead and manage annual prospectus updates to ensure SEC compliance for our Variable Universal Life (VUL) products, including updates to Separate Account Financial Statements, Plan of Operations, and Statements of Additional Information.• Oversee fund updates (additions, name/advisor changes, and closures) within the VUL investment division platform and produce a monthly funds report.• Provide updates and documentation in support of the Annual Illustration Certification and New York Market Conduct exercises.• Coordinate and support remediation activities related to VUL products, ensuring accuracy, compliance, and operational efficiency.• Enhance our administrative and illustration systems with various initiatives to better suit our agents and policyholders.• Facilitate Service training on the VUL product portfolio as needed.• Serve as a point of escalation and operational resource, troubleshooting and resolving day-to-day inquiries from field representatives and service teams.
What You'll Bring:
You possess a strong understanding of New York Life's life insurance portfolio, including key concepts such as MEC and life insurance distributions. You'll partner closely with the Correspondence and Change Management teams to implement and test communications that enhance both agent and policyholder engagement. You'll also serve as a key liaison between Product, Technology, Service, OGC, Finance, Actuarial and Agency teams-driving shared accountability and seamless delivery.
Required Qualifications• Bachelor's degree and/or equivalent experience. • 10+ years of experience in life insurance product solutions, operations, or compliance.• Proven ability to lead enterprise initiatives involving multiple stakeholders and competing priorities.
Preferred Skills
• FINRA Series 6 or 7 license preferred.• Exceptional written and verbal communication skills.• Strong analytical and problem-solving abilities, including experience in root cause analysis and systems remediation.• Comfort operating in Agile/Program Increment (PI) environments with a focus on iteration, learning, and continuous improvement.• High attention to detail, particularly regarding prospectus filing and regulatory deadlines.
#LI-SV1
#LI-HYBRID
Pay Transparency
Salary Range: $110,000 - $165,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 92883
Top Skills
Agile
Sec Compliance
Vul Products
What the Team is Saying
Tyrone
Corporate Vice President, Employee Experience
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The Company
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation.
As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures.
Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services.
Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways.
With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving.
We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
Gallery
New York Life Insurance Company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
