This role serves as a senior Product Manager within the AI & Data (AI&D) product management organization, accountable for shaping product strategy, defining functional and technical requirements, managing the product roadmap, and executing the backlog across AI and data initiatives - with a particular focus on agentic systems, AI platforms, and AI governance. You will partner closely with cross-functional teams across data engineering, data governance, data science, analytics, and technology, as well as business stakeholders across New York Life. You will also be expected to bring structure to ambiguous, ill-defined problems and translate them into clear, executable product directions.
The ideal candidate brings deep experience delivering AI, data, and analytics products - ideally within financial services - along with strong judgment, technical fluency, and a proven ability to influence engineering partners and present effectively to senior leadership in a complex, regulated, and matrixed environment.
What You'll Do:
- Own the strategy, roadmap, backlog, and requirements for AI & Data products and foundational initiatives, with emphasis on agentic AI systems, AI platforms, and AI governance frameworks
- Bring structure and clarity to ambiguous, ill-defined problem spaces - defining the problem, framing the solution, and aligning stakeholders around a path forward
- Translate complex business problems into clear product strategies, functional requirements, and user stories
- Partner with and influence engineering, AI&D, technology, and business teams to deliver high-quality solutions in a scaled Agile environment
- Prioritize initiatives to maximize business value and alignment with enterprise strategy
- Serve as a key communicator and advocate for AI & Data products and capabilities across stakeholders, including regular presentations to senior leadership and executive audiences
- Own end-to-end solution delivery - from problem definition through production rollout and adoption
- Define success metrics and track outcomes including adoption, ROI, and business impact
What You'll Bring:
- Bachelor's or Master's degree in a technical or related field, or equivalent experience
- 5-6+ years of experience in product management, product ownership, or business-facing product development, with a clear track record of increasing scope and ownership
- Hands-on experience building and scaling agentic AI systems in a production environment
- Experience building or maintaining AI platforms and/or AI governance systems (e.g., model risk management, evaluation frameworks, responsible AI controls, platform-level guardrails)
- Demonstrated ability to influence engineering leads and partners without direct authority - driving technical decisions, trade-offs, and roadmap alignment
- Proven experience presenting to senior leadership and executive stakeholders, including translating technical concepts for non-technical audiences
- Experience owning solutions end-to-end and bringing structure to murky, ill-defined problems
- Strong familiarity with LLMs, generative AI, agentic frameworks, and modern data platforms
- Ability to translate business needs into technical requirements and lead Agile delivery processes
- Experience working with cross-functional teams in complex, regulated environments
- Self-starter comfortable navigating ambiguity and driving initiatives to completion
Preferred Qualifications:
- Experience delivering AI products end-to-end, from concept through production at enterprise scale
- Familiarity with AI governance, model evaluation, A/B testing, MLOps practices, and emerging standards like MCP (Model Context Protocol)
- Experience in insurance, asset management, or wealth management
- Fluency with Agile ceremonies, Sprint planning, and project management tools (e.g., Jira, Confluence)
Pay Transparency
Salary Range: $147,500-$211,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 93356
#BI-Hybrid
Skills Required
- Bachelor's or Master's degree in a technical or related field
- 5-6+ years of experience in product management or product ownership
- Hands-on experience building and scaling agentic AI systems
- Experience building or maintaining AI platforms or AI governance systems
- Demonstrated ability to influence engineering leads without direct authority
- Proven experience presenting to senior leadership
- Experience owning solutions end-to-end
- Strong familiarity with LLMs and generative AI
- Ability to translate business needs into technical requirements
- Experience working with cross-functional teams in complex environments
New York Life Insurance Company Compensation & Benefits Highlights
-
Retirement Support — The package includes a 401(k) with company match alongside a defined‑benefit pension for many eligible roles, with contributions and the match vested from day one. That increasingly rare combination strengthens long‑term financial security.
-
Parental & Family Support — Paid New Parent leave was doubled to eight weeks for all parents, with birthing parents typically reaching up to about fourteen paid weeks when combined with short‑term disability. The offering also highlights fertility support, adoption assistance, and subsidized backup childcare.
-
Healthcare Strength — Medical, dental, and vision coverage are paired with spending accounts, life and disability insurance, and an EAP, with some plans including a company‑funded HRA and wellness incentives. Additional resources such as virtual care and digital physical therapy are noted.
New York Life Insurance Company Insights
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures. Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways. With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
Gallery
New York Life Insurance Company Teams
New York Life Insurance Company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
















